My experience was 25% satisfied w/service; 100% w/ Ms. Doming.
I don't like being told one thing;...per Service Dept. Manager S Cobos..."first oil change is complimentary": I prefer Mobil One..."No problem, we can/will take care of that for you". On day of service I was told there would be a "30 DOLLAR UPCHARGE"!!! When I mentioned I wasn't told about an "upcharge" I was informed I would have to wait until the sale's dept. came in. Mr Cobos unavailable @ 7am???. I elected to take the basic "package".
Sad to know the service dept. has to stoop to the sale's dept. tactics to make quota. I guess some things never change.
He kept me informed with the progress of my service
Service was timely and professional.
Thanks!
Took care of my needs right away. Great service adviser
My service man was great but I don't like the fact that someone dug through my change in the ashtray and I locked my center console and when I picked the truck up the console was unlocked and all my things were scattered I will be putting camera in the truck next time to catch who it was
Work done on time as promised.
The whole experience was great. Everyone was kind.
Was dissappointed it took so long for the part to arrive and was never updated - i had to keep calling
Oscar was great and handled my situation with care
Very quick service. Dropped the vehicle at 8:00 am Tuesday and picked it up bWednesday.
Extra mile goes a long way????????????????
Oscar too care of my car I thank him
Very professional and truely concerned. Thns Jolley Bravo Zulu!
I was very satisfied with your work. Keep up the good work. I will see you guys in a month and a half. Thank you.
Mr Padilla was very helpful we are very pleased with his service. Thanks
the job was completed in good time and the service was excellent
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