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Real Reviews From Verified Customers

Service Center Review Summary

5 star 610 reviews 66%
4 star 181 reviews 20%
3 star 40 reviews 4%
2 star 32 reviews 3%
1 star 55 reviews 6%
Review Us
Diane L.
5 out of 5
5/31/2018
Melvin was very courteous and helpful. He kept me informed as to the status of my vehicle while being serviced. Thank you Melvin for your professionalism!
Ruben V.
5 out of 5
5/31/2018
Michael did a very good job to keep me i formed what was happening and tried very hard to get me out of there as soon as possible. Great service!!
John G.
5 out of 5
5/21/2018
As usual, above and beyond
Joyce B.
5 out of 5
5/19/2018
Excellent service in a very timely manner
Bradley H.
5 out of 5
5/17/2018
Everything was great!!
Shondell C.
5 out of 5
5/17/2018
Melvin went above and beyond to make sure I was satisfied with my service experience
Ruth S.
4 out of 5
5/17/2018
Melvin was very nice and made me feel secure again in my Fiesta.
Connie S.
4 out of 5
5/17/2018
Yet another great experience dealing with the DBF Service Department. My vehicle was serviced quickly and I was back in action timely. My adviser, Terry, was very courteous and knowledgeable. Thanks, DBF!!!
Alex B.
5 out of 5
5/17/2018
Michael was very professional and the service was efficient.
Evelyn I.
4 out of 5
5/17/2018
Melvin and service tech was very friendly and helpful; and with a smile, something you don't see too much nowadays.
Leslie K.
1 out of 5
5/17/2018
The service rep was wonderful. Once I got my Escape home my husband noticed that the front grill had been damage.
Kevin L.
4 out of 5
5/17/2018
I thought Holly did a great job and the mechanic
Felix R.
5 out of 5
5/17/2018
Very efficient and polite.
Anthony D.
5 out of 5
5/17/2018
As always, a great experience. Fast and friendly environment. Michael was great and made sure I had a seamless experience from drop off to pick up.
Brad R.
5 out of 5
5/17/2018
The best in the city!
Glenn J.
5 out of 5
5/16/2018
Michael was a very nice guy to do business with. Very courteous and professional. Vehicle was completed around the time he told me.
Steven S.
4 out of 5
5/16/2018
Dirty finger prints on vehicle after service was done tech could clean their hands and vehicle
Mary P.
5 out of 5
5/16/2018
Hollie is a pleasure to deal with. She does a Great job! Thanks Kirk
Kenny H.
5 out of 5
5/16/2018
Amanda was excellent, went above and beyond expectations. Many many thanks Amanda.
Darryl R.
5 out of 5
5/16/2018
Very professional.

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