Service Center

Real Reviews From Verified Customers

Maria C.
4 out of 5
10/2/2020
Thank you for servicing my vehicle.
Jose M.
5 out of 5
10/1/2020
Excellent customer service.
John R.
5 out of 5
10/1/2020
Great job I loved everything u guys did for me thanks again
Marcia R.
5 out of 5
10/1/2020
William was great
Mark V.
1 out of 5
10/1/2020
We purchased our Kia Sorrento about a year go, from the moment we walked in the dealership and counting we have had TERRIBLE CUSTOMER SERVICE. Employees are rude and arrogant. Every time we’ve gotten our car serviced something always goes wrong. Scratches on the car, missing hub cap, rude service, and yesterday! No one called us to let us know our car was ready, which resulted in our car being left overnight, without us even giving the okay for it. Absolutely ridiculous. Even considering going to a different dealership. Victorville Valley Hi Kia is a complete disaster and I am completely unsatisfied with the service it provides.
Tammy M.
2 out of 5
10/1/2020
Had to argue with andy for a ride to pick up my car. Went to a manager and got it handled, shouldn't have gone that far.very disappointed in a recall and had to beg for a ride. Andy will never be my service writer again.
Maria S.
5 out of 5
9/30/2020
It’s always great going to get my car serviced with William! I appreciate his tips and advice every time I go! Very knowledgeable and nice.
Amber C.
4 out of 5
9/30/2020
She’s awesome ????
Jeremy S.
4 out of 5
9/30/2020
Always great service and on point l. Never disappointed!!!!
Christopher C.
4 out of 5
9/30/2020
Andy Patterson is awesome at his job. He and David are professionals. Kia is lucky to have them on their team.
PATRICK R.
1 out of 5
9/29/2020
After three times they still have not fixed my car problem. I am thinking about calling the manager of the dealership and complaining.
Donna W.
5 out of 5
9/29/2020
Good job everyone! Keep up the outstanding service!
Katherin P.
5 out of 5
9/29/2020
Great service
Graciela M.
5 out of 5
9/29/2020
Muy contenta porque el servicio fue rápido y me atendieron con mucha amabilidad
Delaina C.
5 out of 5
9/29/2020
Service was excellent and Brenda Serrano was amazing.
Lorena P.
5 out of 5
9/27/2020
Brenda was very,very efficient in her job. She helped me to my car, and I appreciated that. She went above and beyond. Thank you Brenda!
Kyiesha P.
5 out of 5
9/27/2020
Brenda is always wonderful. I will always go to her with all my vehicles needs
Sarah A.
4 out of 5
9/27/2020
They were awesome and fit me in at a moments notice so I could get in before my 3000 mile road trip
Ashley O.
5 out of 5
9/27/2020
super thorough and professional. thank you for exceptional service.
Julie A.
5 out of 5
9/27/2020
everyone was pleasant and professional.

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