After dropping my veh. off for one recall, they also were aware of another small recall and took care of it. I was contacted at each step of how and where they were in the process, which was well appreciated. There was just one thing, they told me the car had a power steering leak. I tested it every which way I could and found no problems. NO whining, the fluid was full, no bubbles in the fluid, I worked the steering wheel back and forth while running, not a drop of fluid, but it was an easy check!
Dave explained the work well and pursued the completion of the work. He also sent me a text message confirming th work progress.
The service provided was satisfactory except my car was not really cleaned as I expected. It was the same as when I left it.
Very courteous and work done in specified time frame. Very satisfied with everything.
Are use the Wi-Fi in the waiting room, I checked the new cars out while waiting, there was a bathroom close by which are used, I had a chocolate doughnut and a really nice cup of coffee. My car was ready when they said it would be
Mike did a GREAT job! It was a pleasure working with him! Richard B
Robert Quintana is the best
It was very quick and the service very good
Dan is always very courteous and professional! I know I can trust him. He goes over everything performed and answers all questions I have. Thank you!!
Ryan was pleasant and very professional to deal with. I was told with accuracy when the car would be ready and what services would be preformed was very pleased.
Service advisor was good but the people who actually did the oil change did not re-ser the oil percentage. A tech had to be sent to my house in Surprise to re-set it.
Robert Quintana did a superb job of customer satisfaction.
Smooth process! Thanks, Kevin!
Kevin has always done a wonderful job. I always feel that he will handle everything for me!
My experience with Arrowhead Honda has always been a very pleasant one. David Sanchez's customer service from beginning to end is the main reason I bypass Earnhardt Honda in Avondale to have my vehicle serviced at your dealership. He is trustworthy and ensures that the customer fully understands the problem, resolution and cost associated with the service(s) provided. David Sanchez is truly an asset to Arrowhead Honda and the Honda family.
David Scott was very accommodating and customer friendly.
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