Service Center

Real Reviews From Verified Customers

SATYANARAYANA P.
5 out of 5
6/2/2021
Excellent service!!!
Andy Y.
5 out of 5
6/2/2021
Helpful thorough and informative
Christopher A.
2 out of 5
6/2/2021
Deep was amazing and the negative review is not for him. Our car was left in the sun over the entire weekend and melted our phone mount off. No one though to put up the sun shade that was left in the car. Also, when it was brought around front for pick up, the person driving flew over the speed bumps without so much as a pause. Staff should not treat customer vehicles like go carts.
MICHAEL W.
4 out of 5
6/2/2021
Thanks for taking care of the climate control
Cheryl S.
5 out of 5
6/2/2021
As always, Michael nagy always do an excellent service and excellent customer service. Me and my husband always happy and very satisfied everytime we have our car service. He will make sure that everything is working well for.our safety and protection.thank michael and all other staff..keep up the good work and thank you for your patience and understanding..stay safe and healthy.God bless..mike and Cheryl S
Safwat K.
4 out of 5
6/2/2021
I have always trusted Lexus maintaining my car. When you add to this service the dedication and the expertise of the Service Consultant Mr. Saini, Deep it can never be better. Deep is a gentleman who has gone the extra mile to provide top notch service. I will always ask for this gentleman in my coming visits to Lexus shop.
Fasika D.
5 out of 5
6/2/2021
Thank you for your great serbice always on time
Beverly D.
5 out of 5
6/2/2021
Thank you for taking care of my problem with my car. I really needed the loaner car as it was a very busy family weekend. I appreciate how you took care of the problem in a very timely fashion. Thank you Randy see you next time for a service
ERIKA I.
5 out of 5
6/2/2021
Thank you for your service you were helpful
ZACHARY S.
5 out of 5
6/2/2021
Great service from Randy Solomon per usual.
Wei F.
5 out of 5
6/2/2021
Will come back
VIVIAN T.
5 out of 5
6/2/2021
Exceptional service today Thank you ????
Krista V.
5 out of 5
6/2/2021
Always a nice experience
NIENPING C.
5 out of 5
6/1/2021
Thank you for your help. It was a pleasant experience with you.
KATHY F.
4 out of 5
6/1/2021
Sophia was amazing! Since I got this Lexus certified car, it has always had a urine odor with the AC from day 1. Every time I service my car I bring this issue up and no one ever cared to explain or fix the issue. Sophia was very patient in explaining and finally this issue has been fixed!
Christopher F.
5 out of 5
6/1/2021
Thanks Deep once again.
CRAIG A.
4 out of 5
6/1/2021
Michael filled in for Mine Babcock very well. He really took goid care of me and our Lexus in Mike’s absence. I am totally satisfied.
Martin G.
5 out of 5
6/1/2021
Happy with the service!
Kevin T.
5 out of 5
6/1/2021
Great help and support. Thank you Ramsin!
Stephen L.
4 out of 5
6/1/2021
Hi Ramsin. It was a pleasure to meet you; we always enjoy our visits to Lexus. We did follow up with viewing new & used cars at Stevens Creek. However, I do not like, the direction Lexus has gone with the interior of their vehicles and after being loyal Lexus owners for at least 30yrs, we chose to buy a sporty & luxurious BMW, and traded in my car. Take care. Connie Ludewig

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