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Real Reviews From Verified Customers

Service Center Review Summary

5 star 17798 reviews 74%
4 star 4417 reviews 18%
3 star 328 reviews 1%
2 star 731 reviews 3%
1 star 651 reviews 3%
Review Us
Victor W.
5 out of 5
6/9/2021
Great
NINA S.
5 out of 5
6/9/2021
Appreciate the prompt and excellent service. Thank you!
HYUNGGEUN C.
4 out of 5
6/8/2021
thank you for the great service from Samson Du!
David K.
5 out of 5
6/8/2021
Ramsin was very helpful.
LANG P.
5 out of 5
6/8/2021
Your service was excellent
LING P.
4 out of 5
6/8/2021
I do appreciated with your professional and courteous services. Perfect!
Jonathon Q.
4 out of 5
6/8/2021
Deep has always been great experience. I am extremely satisfied with the service from beginning to end. Thank you!
ANGELICA M.
5 out of 5
6/8/2021
Thank you for your prompt service today
Shankar H.
4 out of 5
6/8/2021
Thanks Michael, for the excellent work on the car!
You-Wen Y.
4 out of 5
6/8/2021
Sophia With was pleasant and tended to my service request with a great personal touch. I appreciate Sophia's help.
TIEN T.
4 out of 5
6/8/2021
You’re very good .Thank you I appreciate
Greg P.
4 out of 5
6/8/2021
Absolutely I will Sophia. Please know that I mentioned you in the Facebook review I did this afternoon in the Lexus Stevens Creek Service facility page!
Faith H.
4 out of 5
6/8/2021
Sophia was great at updating me and getting the detail team to work on the arm rest and back seat. My only concern was that the driver door handle was not also cleaned with the same care. Thank you though for getting rid of those dark smudges in the car.
LISA A.
4 out of 5
6/8/2021
Samson was great as always. He has superb customer service. Very accommodating.
SHANNON H.
4 out of 5
6/8/2021
Samson was awesome! Love the efficiency. I have had such horrible service experiences and I LOVE, yes capitals, LOVE the experience I get at Lexus. Thank you to Samson and all!!!
Cheryleen L.
4 out of 5
6/8/2021
Thank you so so much! Just because you called me before 11 AM, letting me know that my car was ready, made my day and life easier! Everything was perfect and made me regret not going to this Lexus for my previous service.
ALVIN L.
5 out of 5
6/8/2021
Great service
LILIA H.
5 out of 5
6/8/2021
Great experience
IVAN S.
4 out of 5
6/8/2021
Many thanks Michael for excellent service and great advice with next service requirements Best regards Ivan
Irwin C.
5 out of 5
6/8/2021
Satisfied

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