My original service contact was with Mike Hallard, and **** was the follow up , both were extremely helpful and professional .
Mike did a great job as always! He's great to work with!
Very happy for the feedback and timely service,no complaints. And thanks for the communication.
Mike was helpful and made sure my vehicle was running properly. He ordered a new part that I asked for. I like his customer service.
Great service. Friendly,efficient staff.
As usual, great service all around
Didn't get the overall inspection sheet so hope all is good
1 hour and 10 minutes for a scheduled appointment oil change. If that is the norm, we will be taking our cars elsewhere.2 new vehicles from dealership, very disappointed.
When you service in the past you washed them when i have serviced any where else they wash it!!!! Bill
Did everything need and a complimentary check up. Good experience
Mike is the best! He is extremely nice, and I enjoy working with him. Great guy!
Great customer service all around. From the day I bought my truck to the service department. I would definitely recommend Key to anyone looking for a vechile or looking to have service done on a vehicle.
Everyone was very pleasant and courteous. But I have greasy hand prints on the outside of my car and the steering wheel. I'm also not comfortable with a $119 diagnostic fee. Fortunately it was waived due to the fact I wasn't informed of this prior to appt. If you just have to plug into computer and read codes I'm not sure why it's so expensive.
Second time in a row i went to pick up truck and keys were not at window nor was paperwork- on this visit i asked the driver rear view mirror be checked due to fact it shakes around more than normal was told it had to be approved by manufacturer or someone else- i dont understand why a tech couldnt check it and if it was loose tighten it up
The length of time it took to be check out . Due to being charged the wrong amount and then waiting for someone to re write the order.
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