Everyone at Key went above and beyond to take care of the issue with my vehicle. They showed true caring for this longtime customer...which is why I will continue to be a customer. I am very happy with the integrity and compassion shown at Key.
We didn’t have a long wait and he was very nice.
Annie did a fantastic job! She was very professional and cordial. Job well done!
Paper work was way to excessive and way to slow. Forty. Five minutes of work & one a and a half of. P
W. Josh. Was. Very. Helpful
Annie was very helpful, pleasant, and professional. Excellent experience!
Annie did a great job keeping me inform
The staff was great. The problem is that my truck still is not fixed. It has to be redone on Wednesday to find out where the leak is
No updates as to my car through the day, had to call twice to check up on it after a promised call back. Prior to making appointment I was told I would receive a phone call when my recall part would be in, never happened. Was told there was an issue during an issue install, was never called to learn it was going to take longer. When I called the third time and asked for update was told by josh to come and pick it up, when I asked if everything was done he said he didn’t know? I then said I didn’t want to come and pick it up if it all wasn’t done..... it was a mess, customer service was nonexistent!! Unacceptable! I will never work with Josh again, if I have to I will go somewhere else! Terrible!
Bev is always friendly and professional even when its bright and early.
Annie was extremely friendly and knowledgeable! She always takes great care of us!
I have recommended several people to this dealership because of the great customer service. As long as this continues I will remain very loyal to this dealership!
Annie was absolutely amazing. She communicated everything well, was willing to look in to my concerns, and help me get the part I needed for my car. Seriously awesome service. She also complimented my makeup which made my day turn around immensely.
Josh always keeps me involved in the repairs with additional cost etc. great customer service
Josh showed interest in my service and was good to deal with, thanks.
As always Annie does a Fantastic job and is a Great asset to Key’s Service.
Thanks Beverly for all your help.
Your good service and good people...
I had an Emergency and Josh made me feel at ease...like I was in the Best Emergency Room!!!
Very please with **** professional customer service
Awesome service as always. Thanks for taking care of my Kitty.
Social