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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4832 reviews 76%
4 star 959 reviews 15%
3 star 257 reviews 4%
2 star 153 reviews 2%
1 star 151 reviews 2%
Review Us
Loras D.
5 out of 5
3/28/2019
Everything in the lot an garage were very nice talked to a couple sales persons while working on my vehicle very nice an friendly thank you
Ralph E.
5 out of 5
3/27/2019
Great job!
Daniel E.
5 out of 5
3/27/2019
Polite fast knowledgeable ????
Suzanne W.
5 out of 5
3/26/2019
Awesome service by your whole staff, as always.
Gary S.
5 out of 5
3/24/2019
See Text
**** M.
5 out of 5
3/23/2019
Bill is always professional and polite. A pleasure to deal with. Keep it up.
Julie S.
5 out of 5
3/23/2019
I always have excellent service. Curtis puts the customer first. I hope you realize what an asset he is to your business. Sincerely Julie S
Monica M.
5 out of 5
3/23/2019
Everyone in the service department is always pleasant, calls me by name and treats me well.
John O.
3 out of 5
3/23/2019
Cashier treated us like we had no knowledge of what we were doing. In addition, noone told us that the cashier had moved into the service area.
Alan R.
5 out of 5
3/23/2019
Very efficient
Micah K.
1 out of 5
3/22/2019
I brought my vehicle in, stating I believed my front left wheel bearing was going bad. An appointment was scheduled, and from that appointment I was charged $100 to be told my front left wheel bearing was going bad. I find this ridiculous and am considering taking my vehicle elsewhere for the repair
Barrett B.
5 out of 5
3/22/2019
Pleasant young man.
Mary S.
5 out of 5
3/22/2019
Always superior customer service! Thanks so much.
Shannon A.
5 out of 5
3/22/2019
Shane was VERY helpful, VERY friendly, and was very nice!
Thomas B.
5 out of 5
3/21/2019
Thx!
Linda L.
5 out of 5
3/20/2019
Love working with Bill
Ardith D.
5 out of 5
3/20/2019
I appreciate the concern doing a good job, that is shown by the salesman, Chris, and for the service department, John. It is a pleasant place to wait for service.
Melissa K.
5 out of 5
3/19/2019
Everyone at Toyota is always very helpful.
Jim M.
5 out of 5
3/19/2019
Good
Gina A.
2 out of 5
3/19/2019
I was in last week without an appointment with my Lexus and had a screw off my back license plate cut off and a new insert put in. This took less than an hour. I was extremely happy with the service. Today, I had an appointment for my Sienna at 2:30 for the same issue and after 90 minutes a staff noticed I was sitting there for a long time. She was very kind and said she would look into it. They came and told me it had to go to the body shop. Another 30 minutes later it was done. On my way home there was a rattle in the back. When I arrived home I opened the back door and found out the panel was not put back on the door. I returned to the dealership and when we took the plastic panel out, the license plate was sitting there and not on the back of my van. I was extremely upset since I had a very good experience on my service the week before.

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