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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4566 reviews 77%
4 star 857 reviews 14%
3 star 240 reviews 4%
2 star 135 reviews 2%
1 star 136 reviews 2%
Review Us
Elizabeth D.
5 out of 5
4/25/2024
A positive experience!!
Sharon W.
5 out of 5
4/24/2024
Excellent Service… as always
Steven B.
5 out of 5
4/24/2024
Top notch people
Mark D.
5 out of 5
4/24/2024
None
Gregory M.
5 out of 5
4/20/2024
Very professional and knowledgeable. Answered all my questions and did everything possible to meet my needs and make my visit hassle-free. Thank you.
Matthew B.
5 out of 5
4/19/2024
J.heller is great very knowledgeable and helpful
Patrick V.
1 out of 5
4/19/2024
After charging me $20 to rotate my tires they came out and told me I need to replace them because they were worn down and there was a tire sale going on that ended in 5 days I can get the same tires at Sam’s club any time except they will last 60,000 miles instead of 22,000 by the way the tires are not that bad yet I expect more from a dealer after buying a 50,000 dollar car from them I now don’t trust them and probably will have my future service some where else
Kelli R.
4 out of 5
4/19/2024
I like that they were nice to my kids
Jennifer K.
5 out of 5
4/19/2024
Great service!!
James G.
5 out of 5
4/19/2024
Jon is very professional, thorough and helpful.
Donald B.
2 out of 5
4/19/2024
I found out today that mistakes were made in previous services on my car.
Adam P.
5 out of 5
4/17/2024
Straight forward information. Quick and professional. Everything was very clean as usual. And, you did not try and upsell me on anything - which was also the usual. Thank you.
Cassandra B.
5 out of 5
4/16/2024
Excellent service!
Luann A.
5 out of 5
4/16/2024
Bill always shines in performance in his service job!! Very trusting and aware of the Toyota product!! Luann A
Margaret A.
4 out of 5
4/13/2024
I can always count on the service department to deliver their best. John knows I have trouble walking because of my bed knees and he had the loaner car brought into the service bay while I got out the belongings I need while my car was being serviced and when I came to pick it up Bill had a young kid back my car into the service department the kid (sorry didn’t catch his name)so I could put my belongings back in my car . The kid hesitated waiting for someone and Bill informed him this was more. Everyone one is so kind and friendly and I know my car is in good hands. The best part was the finally bill was so much lower than I was estimated at. Keep up the great work. I’ll never go anywhere else.
Kerry K.
2 out of 5
4/12/2024
They gave me a loaner which was great but it would have been nice to have had an approximate time of when my car would be ready. Also, I didn't get the text that it was ready until the next day - one of those cell phone glitches. Updates by text are fine but a call upon completion would be nice.
David T.
5 out of 5
4/11/2024
No comment
Robert B.
4 out of 5
4/11/2024
Bill Stierman is a #1, top-notch service advisor. We drive 70 miles one-way for service. We trust his advice. Our relationship began 25 years ago when he came to the dealership on a Sunday morning after a phone call describing a problem with a leaky radiator on a newly bought ‘99 Toyota 4-Runner. We’re still driving the 4-Runner today. We look forward to his assistance each time we visit.
Toni K.
5 out of 5
4/11/2024
As always, very happy with Anderson Weber. That's why I always come back. Thank you
Marlin H.
5 out of 5
4/11/2024
Your crew is THE BEST ????

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