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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6157 reviews 63%
4 star 2085 reviews 21%
3 star 265 reviews 3%
2 star 609 reviews 6%
1 star 666 reviews 7%
Review Us
Curtis J.
5 out of 5
2/27/2026
I had an excellent experience! Thank you Jay for your professionalism and great customer service.
Martin E.
5 out of 5
2/27/2026
Great service and very quick turnaround!
Lubertha V.
5 out of 5
2/27/2026
Jennifer is always very helpful. Your shuttle service man is very nice.
Gilbert M.
4 out of 5
2/26/2026
The Cowboy made me feel at home not only did he help me with my new truck he made me feel like family and now I have a new friend giddy up
Javier R.
4 out of 5
2/25/2026
We purchased our Colorado five years ago and have since then trusted Gary with maintenance and service. We wouldn’t take our investment anywhere else. Thank you Gary!
Lorraine&Reggie V.
4 out of 5
2/24/2026
Jennifer Hunt is and has always been an asset to MK Smith’s Service team. She is always cheerful when answering questions. We trust her with getting our vehicle serviced.
Bobby R.
5 out of 5
2/21/2026
Thank you Martin for letting me know what services were due for my vehicle and not pressuring me to choose but allowing me to make a choice comfortably. That made the service pleasant and very prompt.????????
Nicholas J.
2 out of 5
2/19/2026
Martin is a a great guy with great customer service. It is disappointing that the service manager didn’t reach out to me after I spent $1000 on two headlights only to come back to spend another $1700 on a headlight assembly that I believe was damaged by the service team. After decades of purchasing multiple vehicles from MKSmith and relying on the expertise of your service department for any maintenance items/repairs I have decided I will no longer be a MK Smith customer.
Terri A.
5 out of 5
2/18/2026
Jay was professional and listened to my concerns. Thank you
Mary S.
5 out of 5
2/18/2026
As usual, I've never had any issues with MK Smith Chevrolet. Service or Sales Depts. Been a customer for 15 years. Great service, nice people and a very impressive place. Martin was professional, helpful and easy to work with. Thank you!
Michael G.
5 out of 5
2/18/2026
Always a great service experience Jay is the BEST
Rafael R.
4 out of 5
2/18/2026
Martin Rosales is very honest in how to explain issues with that's a good reason why I bring in my vehicle for service.
Wayne M.
5 out of 5
2/17/2026
Great service as usual!
Robert D.
1 out of 5
2/17/2026
The oil change and transmission lock up recall, both were scheduled as a waiting customer at 9:30am, were completed. Upon arriving at 9:15 I was contacted at 2:15pm that my service was completed. I made an appointment because I live 25 miles away and expected service shouldn't be more than 2-2/5 hours. I'm having a difficult time understanding why after having a SCHEDULED APPOINTMENT a oil change and a transmission ECM reflash-recall takes 5 hours! Why should I even bother with making an appointment???
Darryl G.
5 out of 5
2/16/2026
Great communication and great service.
Jaymie Y.
4 out of 5
2/15/2026
Jaylan is always on top of the importing!!! Keeps my truck running like a champ.
Marcin B.
4 out of 5
2/14/2026
Jennifer was thorough and very professional. She was able to reschedule me to meet my schedule change and provided a quick drop off and pick up. She was also pro active and up front on additional issue with my tire pressure sensor, gave me up front quote and offered to contact me with any additional issues/costs that may come up during the service. Thank you for a great and easy experience.
Gary K.
4 out of 5
2/13/2026
Jay did what he said he would do.
Alex O.
5 out of 5
2/13/2026
Very satisfying experience with Gary gavarrete very professional!
Jack M.
5 out of 5
2/13/2026
Thanks for a job well done.

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