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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6157 reviews 63%
4 star 2085 reviews 21%
3 star 265 reviews 3%
2 star 609 reviews 6%
1 star 666 reviews 7%
Review Us
Albert R.
5 out of 5
3/9/2026
Thank you for taking care of our 2024 Blazer.
Cori M.
4 out of 5
3/7/2026
Gary was great and super friendly. Love coming here for service on my GMC , everyone that works in service department makes you feel like family. What I did not appreciate had nothing to do with service, but I did not appreciate the aggressive sales people hounding me coming to drop off my truck and when I returned to pick up. Clearly I was there for a service not to buy a car. I don’t know what happened here but there was a definite switch , I have never been treated this way. I know companies have quotas to make but definitely not the way to go about it.
Caesar A.
4 out of 5
3/6/2026
The Service Department at M.K. Smith is awesome!
Charles A.
5 out of 5
3/6/2026
Jay is the man he is supper friendly and gets to the point and gets the job done there's a reason why I go to him and its because he comes syt8 to my vehicle and gets the job rolling unlike some of the other people who there who sit on there **** and stand around...Jay is the reason why I keep comming back
Javier G.
5 out of 5
3/5/2026
Excelente atención al cliente muy atentos y tienen un buen servicio, Lorenzo es muy Amable y Brian personas con una calidad de tratar a los clientes
Rachel M.
4 out of 5
3/5/2026
Your sevice is wonderful, but why am I being charge more for the same service? I use to be able to use my triple A discount and the cashier girl said you do accept it for this service and I have always been able to use it.
Tari F.
5 out of 5
3/5/2026
Jennifer is always excellent and friendly when I bring my car in.
Teri D.
5 out of 5
3/5/2026
Always s p pleasure to fo business with M k Smith and Jennifer Hunt is a very personable attendant, also have d pleasure I f mrreting Tony as I checked in ,another employee passing through the waiting room offered to make a Kcup for me and another customer...great service from whole team !!
Tabitha P.
5 out of 5
3/5/2026
From start to finish everything was a smooth process
Marcha A.
2 out of 5
3/4/2026
Jennifer Hunt provided amazing service as always. Service had to pick up a part locally, but did not install it. I had to go back the next day so I was late to work two days in a row.
Charlie H.
5 out of 5
3/4/2026
Completely satisfied
Tony V.
5 out of 5
3/4/2026
I was completely satisfied
Evaleen C.
4 out of 5
3/3/2026
Gary G took really good care of my Equinox. He was very patient and went through my service report to update me on what was currently needed to have my car perform in compliance with mileage. I want to personally thank Gary for his expertise in the service department. Great job Gary!
Becky R.
5 out of 5
3/3/2026
Thank you for your services MkSmith And great services. I have been with MkSmith Since 2013 and will stay with MkSmith Sepecially with such great employees like Jennifer Hunt Thank You so much for great services MkSmith.
Michael W.
5 out of 5
3/3/2026
Ms. Hunt was professional and communicated the status of my vehicle when completed
Lubertha V.
5 out of 5
3/3/2026
Jennifer Hunt really cares about customers and ride person is great.
Eric Z.
5 out of 5
3/1/2026
Jennifer was very helpful. 5/5
Claudia A.
5 out of 5
2/28/2026
Great experience at MK Smith Chevy! Martin Rosales was very attentive and kind throughout the entire process. He made sure my car service was handled professionally
Arlene B.
5 out of 5
2/28/2026
Jay was very helpful in providing me with information on benefits I did not know of . Thank you Jay for your excellent customer service!
John V.
4 out of 5
2/27/2026
Service advisor Mr Rosales was very helpful to assist me with every question that I needed a answer,Thank you

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