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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6158 reviews 63%
4 star 2086 reviews 21%
3 star 265 reviews 3%
2 star 610 reviews 6%
1 star 666 reviews 7%
Review Us
Jorge H.
1 out of 5
9/4/2025
My fuel filter was not changed. It is at 61% now the same that it was at when I dropped off my truck for service this morning.
Roy R.
5 out of 5
9/4/2025
everybody at MK is great. Jay was friendly and took care of me right away. I love bringing my vehicle to you guys.
Marri O.
5 out of 5
9/3/2025
Jay did it again. Took care of Bee and did it professionally, courteously, effectively and promptly. Grateful to him for everything!!!
Cynthia D.
5 out of 5
9/3/2025
Nice and Helpful
Rafael V.
5 out of 5
9/3/2025
Jennifer was awesome very helpful outstanding service
Kristine W.
5 out of 5
9/3/2025
I trust my advisor, Jennifer Hunt to give me good advice for my Blazer
Richard G.
5 out of 5
9/3/2025
Always great service, don't go anywhere else for service!
Albert S.
5 out of 5
9/2/2025
Thank you
Arthur P.
2 out of 5
8/30/2025
Gary is a great guy excellent service writer But the mechanic that worked on my truck left grease hand prints on my hood and door handles grease I brought my truck in a 9 am And I had a appointment They did not complete my request I have to bring it back on Friday the 5 th
Jennifer H.
5 out of 5
8/30/2025
Very Happy with the Service personnel!! Thank you
Victor C.
5 out of 5
8/29/2025
I like the way he greets the customers and let them know the status of the vehicle
Not-Provided T.
5 out of 5
8/29/2025
Jennifer and the staff are the best
Bharpur T.
4 out of 5
8/28/2025
Overall very good and satisfactory.
Exiquio L.
4 out of 5
8/28/2025
Great customer service, they are a little backed up. However they will take care of issue as soon as possible. Great communication overall.
Maral K.
1 out of 5
8/28/2025
I honestly lost my trust because the first time I brought the truck for them to change the rack pin and transmission mount they told me it’s ready. I went yesterday to pick it up. It wasn’t fixed. My car was doing the same thing. I doubt that they replaced the racking And the transmission mount so I left the truck there when they’re done and they tell me to come and pick it up I would like to see my ultra rack opinion and I would like to see the transmission mount if it’s really fixed.
Javier R.
4 out of 5
8/28/2025
Completely Satisfied. Gary is one of the main reasons why I continue to take my Colorado for oil changes and any other mechanical issues to your dealership. He’s trustworthy and always explains in detail what services are needed by my truck.
Molli H.
5 out of 5
8/27/2025
always very helpful and nice.
Doug B.
4 out of 5
8/27/2025
The new lights work well. The price came more than estimated, the cost of disposing old lights was quite a surprise.
Lynette G.
4 out of 5
8/27/2025
I had another amazing visit at MK Smith this morning. I had a 7 AM appointment to get my oil changed. I had previously made my appointment with Jay, but found out when I had got there that he was on vacation, but I was very warmly welcomed by Jennifer Hunt, who made me feel right at home got a beautiful good morning from Don and all of the service guys who I absolutely adore and love to see when I visit. I think I was in for less than an hour waiting. Enjoyed a nice hot cup of coffee had some good conversations with other guests that we’re waiting got checked out and white lightning is just as happy as she could be always impressed with the unbelievable welcoming and family like atmosphere And for the impressive checkout and kindness that I’m shown.
Jack M.
5 out of 5
8/27/2025
Gary was very helpful and kept us informed. We had two vehicles serviced in two days and he was focused in n giving us good service.

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