Thank you every person involved in repairing, receiving and lining me a car while mine was being repaired. Thank Kimberly, Thank you zGrorge and the mechznics.
Eric was very informative n explained what needed to to be done. Extremely helpful in getting the shuttle to get me home and Sal was very nice as well.
Thank you!
Eric, at the tire area was fantastic. Tire price comparisons gave me great insite into making my decision. Eric was very knowledgeable and answered all my questions and personally walked me through check in and check out and explained in detail my warrantees and guarantees. The tire prices beat several competitors' prices which surprised me.Service guys test drove the car to test tire allignments and topped off the service experience by washing my car. I left Colleys with a brand new looking car and new tires that have a terrifically smooth ride. I really appreciate the friendly, personal and quality service. Thanks Eric and Colleys.
Done on time, plus washed my car. and had coffee and donuts
Mark got my car in for a recall and called me a few hours later to tell me it was ready for pick-up. Great guy and great customer service.
I was very satisfied with Eric...I got excellent service! Thank you Eric for a job well done.
Eric was the best service adviser I've ever worked with any dealership. He kept me informed every step of the way and represented Colley Ford in a way that management there should be proud about.
Eric is very personable and kept me updated throughout the whole process. He is an asset to the company.
He was excellent in every way.
Eric was very helpful and professional. He kept me informed about progress and when the car was ready for pick-up.
I did discuss the reason for my dissatisfaction with the service manager Mr. **** and believe that this matter has been settled as of now. I will return to your location in 1 week for the follow up and hope that I then can answer your question with a yes.
I love taking my car there they are always very courteous and pleasant and explain everything so you understand! I will always take my car there as long as I'm in the area
The service advisor Eric is excellent!
Excellent service as usual
She was so nice to me even I did not make an appointment.
After the service she explain everything to me clearly.
Eric was fantastic! I drove up to get in line at 6:50 am on Saturday, and he greeted me immediately. Great attitude, explained everything, and was very friendly.
5 Star Service!
Loved the service advisor Eric. To be honest I have not been a fan of Colley Ford because of the grouchy service advisors I’ve had in the past. But Eric was so friendly and completely went out of his way to make sure that the customer service was at 100.
Sierra continued the legacy that exemplifies Colley Ford. I had purchased my 2016 Mustang GT from Collley Ford and would encourage future buyers to have that same confidence considering the type of follow up Sierra provided. If you baby your vehicle you want to have that same type of care and service that the best hospital provides. Sierra provided service excellence that hope future advisors exemplify. Thank you Colley Ford for joy only provided a wonderful vehicle but the staff to continue the maintenance and follow up care that is just as important in deciding my future purchases and being a loyal part of the Colley Ford family.
Social