Great service! As promised!!
Friendly very thorough helpful
Michael did a great job and kept me informed the whole time.
Thanks George Keith !! As always, wonderful people and service!! We appreciate your hard work! So glad we bought from Carl Colley and the Colley family!!????
Michael is the best and consistently takes care of me
Sierra was extremely gracious and helpful. Very much appreciated.
Service received was the best ever,personally were the best . I will recommend coley ford to every one.i felt like I was someone special
I say "no" only because, since my car is a Toyota, you weren't able to complete all of the services my vehicle needed. But my car is in good shape overall, which I appreciate. My only other suggestion would be to offer SVR activation on more than just Wednesdays. It might be out of your control, but it would help those of us who live/work out of the area, since it's tough to make it there on a Wednesday.
Thank you.
The service was done quickly and under original estimate.
George was great. Also I appreciated his follow-up.
I come to Colley Ford because of George Keith. He is the most knowledgeable and honest service writer I’ve ever dealt with. His advice is always spot on.
Mark was extremely helpful and extremely knowledgeable
George is awesome! love his candy dish
Mike got the service work completed within an hour and had my car washed. Couldn’t be happier with the customer service.
Mark was like always polite but he was trying to tell me that computer didn’t sand signals to the shatters and why they were not closing when I was turned engine off. He also said that when mechanic was looking at the shatters they were closed.
What I have observed for last three years that I have been turned ignition off the shatters were always closed. Now seems to me that computer has changed its mind and decided not to close shatters. I think if computer doesn’t do its job then must be replaced by new one. It’s logical or not? But I was told that everything is fine so I’m driving with open shatters if’s warm or cold. I am not a mechanic but seems to me that shatters and thermostat work together to keep engine in right temperature.
It’s not a first time that I have problems with that car so I have decided this time to call headquarters and shear my complaints with them.
Thank you for quick response and hope that problem will be fixed in prompt way.
Wlodzimierz T Lubelski
My car was kept for extended period without compensation for a $275 car rental bill, which had to be incurred because my car was not diagnosed until almost 5 days after drop off. I was finally given a loaner car.
I was completely satisfied and Sierra was extremely helpful, however one day after getting my new brakes installed and after having driven my children many miles on the freeway, I heard a strange noise. I took off the cap on my wheel to find 2 lug nuts not screwed on, just sitting there bouncing around in the cap. There was another that was ready to fall off as well. I haven't checked how tight the others are because I was so angry I wanted to let you know. That wheel could have easily come off on the freeway. That is a huge and avoidable error.
Michael the service writer did a great job scheduling and getting the truck repaired in a timely manner at a fair price. Thank you for your service, we will definitely continue to use you for our other vehicles and will recommend you to our friends and family!
David and Arlene French
Sierra was a great person ,she was very nice person glad she handled my Truck John T
Service was timely and competently completed but service agent forgot to apply promised discount to break replacement service.
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