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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1975 reviews 74%
4 star 390 reviews 15%
3 star 57 reviews 2%
2 star 123 reviews 5%
1 star 125 reviews 5%
Review Us
Cheryl C.
5 out of 5
10/28/2019
Mr. Turner has always accommodated my needs and wants in the most professional manner, when it comes to my vehicle. I couldn't ask for a better Lincoln Mercury Rep. Thanks Michael Turner another satisfied customer !!
Carl A.
5 out of 5
10/28/2019
I usually deal with Michael and he is always professional and keeps me updated on the progress of the service of vehicle.
Kenneth H.
5 out of 5
10/28/2019
Mr. Owens was helpfully and very professional and delivered everthing promised.
Mohammad S.
5 out of 5
10/25/2019
Mike was very helpful great service. Thx
Rocky S.
5 out of 5
10/25/2019
Great communication and Customer Service was handled in a timely manner
Milton F.
3 out of 5
10/25/2019
Service was subpar, will look for another dealer in the future to deal with my service needs...
William K.
2 out of 5
10/25/2019
The service request was not completed although the service receipt indicated it had. This requires a return visit and all that entails.
Gerald P.
5 out of 5
10/24/2019
Mr. Owens is a great service advisor and always takes good care of my car.
Cheyenne H.
5 out of 5
10/23/2019
Excellent customer support provided by Mr. Turner and East West Lincoln.
Faye B.
5 out of 5
10/22/2019
I am completely satisfied with the service I received. The cost of service was less than what I expected. Thanks to Michael Turner and East west Lincoln.
Zlatka A.
2 out of 5
10/19/2019
Unfortunately the car wasn’t washed despite getting a txt Update: Good news Zlatka! Your Lincoln is completed and we started your exterior wash. We will let you know when the wash is finished. Thank you!, James Owens. This is not the first time either.
Vanessa H.
5 out of 5
10/18/2019
Always a completely satisfied experience
Jane G.
5 out of 5
10/18/2019
Mr. Owen is great to work with. He always lets us know the status of the vehicle and answers all questions honestly.
Jeffery W.
3 out of 5
10/16/2019
I have owned 3 Lincolns 200LS, 2010 MKS and my current car 2015 MKS and he has helped with each one.
Demetria N.
5 out of 5
10/15/2019
Thank you for your fast service!!!
Karen G.
5 out of 5
10/11/2019
Thank you Michael Turner and Dillon.
Robert L.
5 out of 5
10/10/2019
Mr. Owens was very qualified, highly professional, and personable. Made sure my vehicle was well taken care of and the service performed by the Technician was at the highest level. This was my first trip at this Service Center and will return for my next preventive maintenance service. Thanks. Peace.
Phyllis D.
5 out of 5
10/10/2019
Mr. Michael Turner is always very professional, knowledgeable, and helpful. I live quite a distance from the Dealership, and Mr. Turner always makes sure that my car service is completed in a reasonable among if time.
Gary J.
5 out of 5
10/8/2019
The service was great I just was without a loaner car which made it difficult to get to work
Kurt O.
5 out of 5
10/8/2019
Excellent service

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