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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1975 reviews 74%
4 star 390 reviews 15%
3 star 57 reviews 2%
2 star 123 reviews 5%
1 star 125 reviews 5%
Review Us
Abu Y.
5 out of 5
7/20/2018
Good job!
Darlene N.
5 out of 5
7/20/2018
Mr. TURNER is very professional and displays great customer service.
Irving C.
5 out of 5
7/20/2018
I did have one small problem after the original service date. However, the technician on the next day serviced it quickly and did so efficiently. I was highly pleased.
Sherrill H.
5 out of 5
7/19/2018
I appreciated receiving the text messages regarding the progress of my service and the follow up call to let me know that the vehicle was ready for pick up.
Rosemarie J.
5 out of 5
7/17/2018
Great service as always with Mr. Mike Turner!
Robert L.
5 out of 5
7/15/2018
Every person I encountered who worked there, especially Michale Turner and Erica, were so helpful, efficient, nice, and genuine. The cost was a good value with the service special price you were running. The popcorn and wifi access was great too - thank you! I will definitely be back again.
Carl A.
5 out of 5
7/14/2018
I was very satisfied and really appreciate how Mr James Owens worked hard to see that I was able to get my vehicle the same day.
Joyce H.
5 out of 5
7/14/2018
I always receive great service whenever I bring on my MKX
Thomas S.
5 out of 5
7/14/2018
Michael was of good help and fixed a broken front light that I didn’t about.
Joyce J.
5 out of 5
7/13/2018
Wonderful, kind, informative, impeccable service
Michael J.
5 out of 5
7/13/2018
Michael Turner was Oustanding in every aspect of my repair visit!!!
John L.
2 out of 5
7/13/2018
Couldn’t redeem my accumulated “bonus dollars.” When quizzed, the cashier responded with a confusing and circular reasoning “explanation.” Something about today’s charges were already calculated at “the discounted rate.” They could be Refigured at “regular” rates and then bonus $ applied. HUH? Silly me - thought bonus $ were like money- in- the- bank, just waiting to be applied at next service visit, as an enticement for customer to make that next visit. NO? Cust has to request two-way figuring? Something doesn’t make sense here. Sales tactic of Bait and switch comes to mind.
Charles M.
5 out of 5
7/12/2018
Mr Turner was very professional & knowledgeable! His lines of communication were very impressive. I felt very comfortable with him assisting me. Respectfully, CN Mulzac
Leslie C.
1 out of 5
7/12/2018
The wait for the repairs to my car took entirely too long. I observed that the mechanic was working on two cars simultaneously so that caused the delay
Anita K.
5 out of 5
7/10/2018
Again, thank you for the excellent service I continue to receive. Mr Turner is always very professional and knowledgeable.
Marion M.
5 out of 5
7/10/2018
Mike is professional and knowledgeable. Explains the situation in detail. Thank you.
Robert M.
5 out of 5
7/10/2018
Mr. Turner was awesome!! Great service !
Jacqueline B.
5 out of 5
7/8/2018
Good service as usual within a reasonable time considering a large number vehicles ahead of mine.
Evelyn B.
5 out of 5
7/7/2018
Mike Turner is professional and trustworthy
Eric H.
5 out of 5
7/6/2018
Happy with the attitudes of all personnel I have come in contact with

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