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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1975 reviews 74%
4 star 390 reviews 15%
3 star 57 reviews 2%
2 star 123 reviews 5%
1 star 125 reviews 5%
Review Us
Richard H.
4 out of 5
8/15/2018
The service was great but I hope I could get a loaner at my next service as a black label member so as not to be 4 hours late to work Mike was very helpful
Dorothy B.
5 out of 5
8/14/2018
Mr. Turner is always courteous, professional and efficient. As a matter of fact, I always look for him to assist me with all my concerns when it comes to the servicing of my Lincoln. I think he represents your establishment very well.
Robert F.
5 out of 5
8/12/2018
So far everything is A OK.Luke always does an excellent job getting me in an out.
Roger A.
5 out of 5
8/11/2018
Service was great
O'Conner A.
5 out of 5
8/10/2018
It was very professional and personal
Agnes B.
5 out of 5
8/10/2018
Mr.Turner provided excellent customer service. My vehicle performs and sound better.
Thurston G.
5 out of 5
8/9/2018
Very timely service
Louis M.
5 out of 5
8/9/2018
Outstanding as always
Norma M.
2 out of 5
8/9/2018
From Wednesday to Wednesday is a long time to be without your car and no one calling me to let me know the time it would be ready .I rate your service a "c"
Joyce J.
5 out of 5
8/9/2018
I always get excellent service when working with Mr. Owens over these past years since owning my Lincoln.
Vanessa P.
5 out of 5
8/8/2018
Awesome customer service!!
Joseph F.
5 out of 5
8/8/2018
Great service!
Lawrence A.
5 out of 5
8/8/2018
Great job
Anthony O.
5 out of 5
8/8/2018
Best customer service ever
David M.
5 out of 5
8/6/2018
Michael was extremely helpful and very professional. I will always trust him to know what is right for my vehicles.
Thomas S.
5 out of 5
8/5/2018
Michael let me know the cost early and was professional and courteous in his dealings. Thank you, Michael. Thank you East West Lincoln.
Amber B.
5 out of 5
8/4/2018
Mr. Turner was courteous and prompt as always. He guided me through the issues with my car and answer any questions I had.
Sylvia G.
5 out of 5
8/3/2018
Always excellent customer service from Mr.Mike Turner
Telethia J.
5 out of 5
8/3/2018
Mr Turner has great customer service and was able to squeeze me in despite already being overbooked not only that he got my car out ASAP.
Robert T.
5 out of 5
8/2/2018
Thank you so much East West Lincoln Mercury for hiring such experienced workers as mr. Lu he explained to me the problem before I even had service done to my vehicle experience people like mr. Lu is well-needed highly satisfied thank you

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