Victor was amazing and Willie was as well. I have NEVER before had service as good as the people at Sierra Subaru. I am thoroughly impressed and I will definitely recommend Sierra to friends.
Steven - Kudos n Keep up the Good Work
Katherine
Offered me Legendary costumer service!
Thank you
Thanks so much fur the extraordinary service.
Very satisfied with Jamie and the service
Victor was courteous and thoroughly explained what service was being performed on my vehicle. He offered a Lyft ride if we didn’t want to sit in the waiting area. Keep up with your excellent service.
Good folks they always take my Crosstrek. :)
Very courteous costumer service.
Prompt, cordial and efficient service. Exemplary!
Simple oil change gone wrong
Installed dip stick backward
Left cap open on washer fluid
Returned 1/2 quart of my oil instead of pouring it in. 5 quarts instead of 4.5 makes no difference.
Good thing I didn't need something technical.
I dont like finishing a job you started.
Arrived early for a scheduled 11:00 appointment to have a tire checked due to two warnings received for “low tire pressure”. Large nail was located on inner area of left rear tire, hole patched. My vehicle was also given an inspection for fluids, tread wear, brake pads, and oil.
Victor, like the other Members of your Sierra Subaru Family I have worked with was courteous, professional and thorough. I purchased my Forester Touring at this Dealership and will have ALL my maintenance work performed at this location to ensure the best quality service and that my records are on file with in one place. Thank you.
I just wanted to say Thank you very much to a extraordinary sales associate, Rafael Ibarra. Not only did he go above and beyond what I can in for, but he even took the time to explain everything that was going on with my car. What I thought would be a whole day job, only took less than 2 hours, and Rafael explained that to me.
Friendly staff and very helpful.
Rafael is a good rep. He responded to my questions well and helped solve the problems of my car on a timely manner. Great experience!
Victor informed us during the maintenance process timing and addressed our concerns with the radio system not working. He said the entire process would be about 2.5 hrs and it was exactly that time.
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