Great costumer service and explain everything:
Courteous service. Appreciated Lyft service, thank you all.
One of the reasons we’ve dedicated our loyalty to Sierra Subaru for more than 8 years is due to the customer service in service department. Particularly our friend Jaime always delivers. We never feel short handed or mislead in anyway. Very important!
Jaime is very nice and helpful.
Thank you Rafael Ibarra for your excellent assistance and follow through ! It was wonderful to have you care for my needs! You are certainly an asset to Sierra Subaru!
The service was fine.
How could it be the improved? Take off your masks. Get rid of those clunky pvc pipe guard rails. Tell that pretty young lady at the side desk to never crack her knuckles again. It spoils her image.
Rafael Ibarra is a top notch advisor. I work close to Subaru Ontario and it would be easier to drop my car off there but I keep coming back to Sierra in Monrovia because Rafael is so helpful, polite and straight forward.
I am very satisfied for the service provided by Mr. Victor
He is a nice, kind and professional gentlemen
Thank you for working me into your busy schedule today on short notice. This is the first Subaru I have owned and I continue to be impressed with both the quality of my SUV and the excellent service by your team. Accolades to Vic for explaining all the work performed today for my 6-month check-up. My compliments to everyone at Sierra Subaru. Larry G
The service advisor listened to my concerns. The issue with my window was resolved. Thank you.
Victor was very helpful during the
service of the car.
Thanks
Real good person I'm happy with his service all ways treated me good thanks jaime
VICTOR WAS WONDERFUL! He kept me informed and advised me.
Victor Martinez was very exceptional. He went out of his way to answer my many questions. He was a pleasure to interact with and very informative. The service department did a good job as well. Did not have to wait long for the return of my vehicle.
Today’s service was a last minute appointment. Thanks for your kindness.
Jaime was very helpful and honest. Appreciate his flexibility and willingness to wait for me if I couldn’t get their to pick up my car by 4 pm
The gentleman who took care of me was professional and easy going. Enjoyed my SHORT stay there and was comfortable from the moment I pulled into the driveway.
Jaime was great! The service was excellent. I am a happy camper.
Social