Service Center

Real Reviews From Verified Customers

Jeff R.
5 out of 5
7/9/2021
Extremely fast. Very impressed.
James O.
5 out of 5
7/9/2021
Great service and you staff is the best! Much appreciated. Keep up the good work.
Jeff L.
5 out of 5
7/9/2021
Rafael Ibarra did a great job as always.
John S.
5 out of 5
7/9/2021
Victor and your staff are great.
Susie F.
5 out of 5
7/9/2021
Jaime was helpful and got my car back to me in a timely manner.
Maria Y.
5 out of 5
7/8/2021
Steven is professional, well mannered and thorough. He represents Sierra Subaru very well.
Karen W.
5 out of 5
7/8/2021
Mr. Rafael Ibarra has been consistently helpful, His service is excellent. I would like him be my service advisor again in the future.
Roger K.
1 out of 5
7/8/2021
The wait was close to 3 hours for my first service. 2 hours was understandable because it was a day after a holiday (July 4th). It wasn’t until after the 2 hour mark where I checked in to see about my car. They had to bring someone else in to help with mine. Then it was another 30 min. After bring my car home, I noticed a large door ding and contacted my sales person ASAP. He forwarded my email and photos to the SM but yet to hear from her. It was a bad start to my birthday day. Missed my birthday get together because of the delay!
Alan W.
5 out of 5
7/8/2021
Very professional staff and updated me while I was waiting.
Darlene C.
5 out of 5
7/8/2021
Always get great service.
Elisha G.
5 out of 5
7/8/2021
Steven was very helpful and the service was done quickly.
Adriana A.
5 out of 5
7/8/2021
Very helpful and quick service
Julie Q.
5 out of 5
7/7/2021
Rafael Ibarra went above and beyond to help me! His extraordinary service put my mind at ease. I am so grateful for his help and his promptness at addressing my concerns.
David Q.
5 out of 5
7/7/2021
Jaime Vega was very helpful
Matthew M.
4 out of 5
7/7/2021
Victor was amazing. He suggested what i needed to consider. When I mentioned that some of the offered services might be duplicative of items covered under a recent service he checked the history and ensured that I would not be billed for anything recently done. It’s nice to know that my car is up to date on maintenance and not worry about having to work to hard on protecting my cost.
Jennifer K.
2 out of 5
7/7/2021
Service writer did not seems to understand, that, due to the nature of the work that was done; it would be prudent to make sure that the wheels were in alignment. Subaru are extraordinary cars; and with a small amount of additional attention, are impressively durable
Margarita D.
1 out of 5
7/7/2021
Asked for vehicle to be washed, wasn't done. Otherwise was fine with service
Anthony D.
5 out of 5
7/7/2021
Service done on time with professional and courteous staff.
Denise B.
5 out of 5
7/7/2021
Very helpful!
David T.
4 out of 5
7/6/2021
Factory recall was performed quickly. And the drop of and pick up from Lyft was quick.

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