I was silly and locked my car key in my car right before I went up to check in. Rafael and the technician got it out super quick! I was worried my mistake would make me late for work but they took care of me!!! :)
Thank you, Steven Gomez, for the excellent service!
Jaime was great and very friendly when checking in and provided an overview of pricing and services. What fell short was pick-up where it was a different rep. They were nice enough, but barely answered my questions about how the maintenance went. Also, given the cost of service at the dealership, it is odd to me other dealerships offer cleaning.
Steven is amazing and needs a raise, a bonus or more vacation time! He was super courteous, put up with my mild grumpiness, and thoroughly communicated with me throughout the process. He was much appreciated.
Very Pleased with the service and answering all my questions about vehicle. Unfortunately it was very busy service day with the many other Subaru owners needing same service. Thank you very much.
I should not have had to pay for my exploded sunroof. It should have been covered under warranty. This is a known issue with Subaru models
Great as always. Jaime did an excellent job. Nice guy
I appreciated Steven’s compassion towards my situation and the professional service provided. It meant a great deal that he took me in yesterday to replace my ignition coil and service my car before I attended my Uncle’s funerals. Thank you Steven for being so considerate and helpful!
Victor was kind and attentive, despite the busy morning! Explained all the details of the service even though it was just a routine oil change, tire rotation etc
Jamie did a wonderful job and met all my expectations! I showed up around closing but he took the time to take care of me. The following day he kept me updated with the progress! He is great at his job and I will definitely use your dealership in the future!
That is why I came back. Thank you. Thank you
George
Great service, Jaime was very thorough and professional
Always satisfied coming here great service thank you!
We asked for the drivers seat to be fixed. The final paperwork just stated it was broken.
I asked for the electrical system to be looked at. The visit was less than an hour I’m not sure it was looked at throughly. Plus I asked for the one year maintenance to be preformed. I could not see evidence of that evening done either.
You guys were really busy. I understand but I feel like the visit was a waste. I just got an oil change.
Service cost was very high
Rafael is a very thorough and thoughtful service representative. He is knowledgeable and honest and that is very much appreciated.
I appreciated the Lyft that was used to get me home, and that my car was right out front when I arrived later. Made the whole process as smooth as possible.
Victor was very helpful and provided prompt service!
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