Daniel Ortiz is very polite, kind and professional. He knew exactly the problem of my Outback after I explained the problem and ordered the parts right away. Thanks Daniel and to your technician for a job well done .
Calling in to make an appt. was problematic as i had to call several times before anyone answered. Otherwise, once I got to my appt. everything was great. Your phone or computer routing system may need some work.
Thanks
Yes. He did a great job! Very nice and very curtious.
Jaime was courteous, pleasant and personable and explained everything thoroughly.
Thank you so much. Great job ????
Great service. Very prompt.
Nice environment. My service advisor was clear, consultative and pleasant.
Treated very well, thank you. I might add that the cafe was great but could use some air conditioning though.
Bad at repairing, bad at service.
The staff is quite friendly and verry knowledgeable, Candace and Richard were very helpful, but I am a bit frustrated with the way my order was handled, i want to keep bringing my car back to this dealership for service, everyone here has been so far friendly and courteous. But, unfortunately my experience taking care of this scratched window has been unpleasant. I myself work in a mechanic shop, and from my experience a costumer should not have to be waiting as long as I have to get their vehicle serviced. I hope in the coming days the matter at hand finally gets resolved and the issue gets taken care off , hopefully this was just a minor hiccup, because I would hate to have to take my car to another dealership for service in the future, Thank you.
Great customer service
Not pushy but informative.
Jaime is very helpful and is very thorough in explanations for any service vehicle may need.
There must have been some miscommunication but the service took 2.5 hrs long and my wife/child were not notified when the car was ready. Our last service was about 1 hr. Service reps should communicate clearly what's being done and how long it should take so the customer can plan out their day. As a result, my wife was in a rush back home and late to work that day.
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