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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3522 reviews 64%
4 star 1383 reviews 25%
3 star 145 reviews 3%
2 star 254 reviews 5%
1 star 187 reviews 3%
Review Us
Toni W.
5 out of 5
6/12/2019
He is great. Very friendly.
Christina F.
1 out of 5
6/12/2019
The service was great and also the two men who took in the info. I asked if my car would be washed and I was assured it would be. It wasn’t and the young man had to go looking for the car key
Frankie W.
5 out of 5
6/12/2019
Jaime is always going the extra mile to make sure the customer is satisfied and taken care of.
Roya K.
5 out of 5
6/12/2019
Excellent service thank you
Stephen N.
2 out of 5
6/11/2019
A free car wash like being offered by other dealers
Sharlene H.
2 out of 5
6/11/2019
The service was satisfactory. I was expecting a car wash with my service, something other dealers do. The service rep was friendly and cheerful. Could perhaps have gone over what was to be done and perhaps after the service mentioned what was done and what needs to be done in future visits. Overall, ok.
Edward W.
5 out of 5
6/10/2019
He is great. Thank you!
Chester O.
5 out of 5
6/8/2019
Thanks for the good service.
Jacqueline L.
5 out of 5
6/8/2019
Eric followed up and kept me informes of status
Cathy T.
4 out of 5
6/8/2019
Stephen was great. He made up for the oversight of the last service person who didn’t write the work order up correctly, that caused me to make another trip to the service Dept again! Stephen was great...the other guy before him...not so much !
Hector M.
5 out of 5
6/8/2019
Courteous and knowledgeable
Marilyn O.
5 out of 5
6/8/2019
Steven was great! Helpful, prompt, knowledgeable and very friendly. Was a great customer service rep
Matthew S.
5 out of 5
6/7/2019
Very friendly and polite
Anne P.
5 out of 5
6/7/2019
I appreciate the patience of your service department. I called entirely too often but always got a courteous, efficient answe. That pretty much describes the work you did on my car. Thanks.
Maria G.
5 out of 5
6/7/2019
She was very helpful when all the others were very slow on helping the customers.
Grace M.
3 out of 5
6/7/2019
Steven was great except I would have liked updates earlier in the process.
Marion G.
3 out of 5
6/7/2019
I needed to be out by 11and he had me out at 10:30 He explained what the was and went to the car with to show me the parking light switch to use in case it happened again
Sarah B.
4 out of 5
6/6/2019
Fast and friendly service. Definitely will return!
Laurie S.
5 out of 5
6/5/2019
Excellent service from Jaime
Paola E.
5 out of 5
6/5/2019
Jhordan went above and beyond with his customer service. I will absolutely continue to use Monrovia Subaru because of his attentiveness.

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