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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3522 reviews 64%
4 star 1383 reviews 25%
3 star 145 reviews 3%
2 star 254 reviews 5%
1 star 187 reviews 3%
Review Us
Peter A.
3 out of 5
3/15/2020
Raphael was smart & resourceful with mh situation. Also pointed out some maintenance benefits I was not aware of... Good Guy!
Melinda V.
4 out of 5
3/15/2020
First time there very satisfied and I’ll be back. Thanks
Jennifer H.
5 out of 5
3/14/2020
Rafael was great! I always have great service at Sierra Subaru.
Dennis H.
5 out of 5
3/14/2020
Jaime was great, as usual. We appreciate the excellent service! Andrea and Denny Hopkins
Anthony D.
5 out of 5
3/14/2020
Repair service done on time. Courteous staff. Comfortable and clean waiting area.
Wesley C.
5 out of 5
3/14/2020
Professional service all around. Extremely satisfied
Rain L.
5 out of 5
3/14/2020
I feel I was welcome
Chau K.
4 out of 5
3/14/2020
Very helpful with my TPMS sensor and pretty quick turnaround with the airbag recall.
Brian L.
1 out of 5
3/14/2020
I had to wait 2 weeks to schedule a recall appointment. It was assessed that the car needed recall parts which were not on hand. I was told i would receive a call when parts came in within 3 to 5 days. I never received a call. I called back after a week and parts were already there. They then don't have an appointment until a few more days. Once again disappointing service.
Linda S.
5 out of 5
3/13/2020
good, friendly service
Noelle H.
5 out of 5
3/13/2020
Compassionate care
Erick G.
5 out of 5
3/13/2020
Great service, Lyft service worked well and car service was timely. Great stuff here!!
Diane S.
5 out of 5
3/13/2020
Everyone at Sierra Subaru provided excellent service, as usual. Jaime Vega always is outstanding at providing customer service and goes that extra mile. Today despite a hectic rainy, stormy day all worked like clockwork. He provides all the information and service with a positive attitude. Thank you Jaime and Subaru
Allison W.
5 out of 5
3/13/2020
Every time we have taken the car to Subaru since the day we bought it there Jaime has taken exceptional care of us. Much appreciated as always. Truly exemplary.
Margaret B.
5 out of 5
3/12/2020
Steven was thoughtful & explained everything well.
Laura F.
5 out of 5
3/12/2020
Jaime was helpful!
Edmund C.
5 out of 5
3/12/2020
Thank you Jaime!
Miguel M.
5 out of 5
3/12/2020
Yes
Brandon J.
4 out of 5
3/11/2020
Rafael took care of us, he was very nice and car was done less than 2 hrs
Fernando G.
4 out of 5
3/11/2020
Your service rep was courteous and professional, I requested to see the issue and she went out of her way to speak to the service tech and explain everything to me.

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