Jaime pointed out a couple of important issues that needed immediate attention with my car. I'm glad he informed me and the repairs were done.
He kept me informed about the progress on my vehicle during my wait, and I really appreciate that. And I enjoyed a couple of hot drinks from your hot drink dispenser. Nice touch..
Jaime & Chris have always provided me with great customer service.
While Jaime took care of my service needs and questions for this recall & service
Chris helped to arrange my ride home & back to pick up my car. I would recommend this dealer to people who have Subaru’s.
Had me waiting several minutes to just drop off my car. Going elsewhere next oil change.
Jaime was very attentive to my vehicle and to me, keeping me informed about the service.
Very thorough. Timely communication thank you
Fast Friendly and done right. Doesnt get any better except maybe free.
Professional courtesy with a laid back attitude
Steven Gomez phoned me as promised when car was ready. Good customer service.
Excellent and complete service
They replaced the airbag, which was mandatory, but when I also requested my rear view mirror be repaired they said they did not have the parts and could order and then I could bring my car back. The mirror has fallen off several times. Just as unsafe as bad air bags. Unacceptable for a company who spouts safety claims. Jaime was pleasant and did the job he was hired to do.
Steven was awesome. Professional. Great attitude and service.
Jaime was amazing as usual. Did my service at the interval that’s best for my car and my daily driving. Also made sure to check on my head unit update from my previous service and found a second update to install. Wait time was minimal especially for a Saturday and he checked in on me and gave updates that were accurate about my wait time. Overall a ten out of ten.
Not really satisfied at all thru didn’t wash the car, some other dealer they wash and clean the car.
Very professional & makes you feel you are important
Jaime is the best! I live 10 minutes away from a Subaru dealer but go to Sierra because of his service.
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