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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3522 reviews 64%
4 star 1383 reviews 25%
3 star 145 reviews 3%
2 star 254 reviews 5%
1 star 187 reviews 3%
Review Us
Amber A.
4 out of 5
9/29/2021
I've worked with Rafael for the life span of my car and he is and has always been a pleasure to deal with! He always follows up in a timely manner and provides honest/detailed feedback on what my car needs. As well as helps me to find coupons to use on services being done to my Crosstrek.
Rita N.
5 out of 5
9/29/2021
Fabulous!
Susan C.
4 out of 5
9/28/2021
Provided excellent service. Went over the work and inspection done on the car and expedited the work knowing I would be waiting.
Doseok C.
5 out of 5
9/28/2021
It was a excellent service. Thank you!!
Ashley T.
5 out of 5
9/28/2021
My service advisor, Victor, was great at communicating and called me promptly with any updates on my car.
Linda D.
5 out of 5
9/28/2021
He was very polite
Vanessa M.
4 out of 5
9/27/2021
Thank you to Mr. Peter Hoffman and Candis Dellaripa for helping me resolve my issue.
Tom R.
5 out of 5
9/25/2021
Very pleased with prompt, professional service by Victor.
William M.
5 out of 5
9/25/2021
Great service rep!
Rafael H.
5 out of 5
9/25/2021
Great experience, victor was awesome. Fast service. Totally recommend.
Ladonna T.
4 out of 5
9/25/2021
Very courteous and polite and didn't take too long. One wish is that my car was washed.
Otniel R.
5 out of 5
9/25/2021
Steven Gomez great service he really help me with the process
Michelle A.
5 out of 5
9/25/2021
Courteous staff fast service .
Lisa S.
4 out of 5
9/24/2021
I’m over all very pleased and impressed with the service dept at this dealership. Victor was helpful with all my questions and I will definitely be returning in the future to care for my car with him as my advisor. Thank you!
Mark L.
5 out of 5
9/24/2021
Great job.
Nicolas M.
4 out of 5
9/24/2021
Jaime always goes out of his way to provide excellent support. Service was able to address one of my problems, but could not reproduce the 2nd. I expect I’ll be back when the problem becomes easier to be detected.
Ellen H.
4 out of 5
9/24/2021
Jaime is the best!!!
Neil S.
5 out of 5
9/24/2021
Service appt was great, in and out quickly. Victor was communicative, efficient, pleasant demeanor.
Leonardo C.
5 out of 5
9/23/2021
Very good service at Sierra Monrovia. The staff was very nice and helpful. Victor and Ramiro did a great job. Definitely coming back.
Jaime A.
5 out of 5
9/23/2021
Great service very satisfied thank you

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