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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4335 reviews 69%
4 star 1458 reviews 23%
3 star 127 reviews 2%
2 star 190 reviews 3%
1 star 177 reviews 3%
Review Us
Ted C.
5 out of 5
6/13/2017
Kevin does a great job as always!
Wesley C.
4 out of 5
6/12/2017
Kevin is the man!!! Has helped my wife multiple times with her civic. Every dealer should have a Kevin in their front desk!!! Amazing customer service
Margaret D.
4 out of 5
6/9/2017
Thank you for the children,s playroom in the restaurant! Very popular with my three year old!
Humberto H.
5 out of 5
6/9/2017
Sara was very professional answering my questions and letting me know what the technician was going to do on my vehicle great customer service
Anuradha A.
5 out of 5
6/8/2017
Cindy really made sure to meet my service needs and patiently answered all the questions I had. Thank you Cindy!
Kiera H.
5 out of 5
6/8/2017
Vince Tran was great. Intake was fast and easy. He kept me informed and was very polite. Excellent customer service from Vince.
Shoshanna L.
5 out of 5
6/7/2017
Cynthia kept me informed the whole time and answered all of my questions. Thanks
Sue O.
4 out of 5
6/7/2017
Disappointed that I didn't receive the free car wash you usually provide.
Lorraine A.
4 out of 5
6/7/2017
Cynthia was extremely nice and answered all my questions excellently. This being my first interaction after my purchase was extremely pleasant and I feel confident that I not only made the right choice in buying my Pilot from Sierra Honda! My sales person David Kirby was fabulous as was my meeting with the finance person and now with a wonderful service employee it's a homerun !
Kevin O.
5 out of 5
6/6/2017
Everything first class
Tammy M.
4 out of 5
6/6/2017
I like how my van was checked in right away and my price quote was extremely accurate!
Mark B.
5 out of 5
6/4/2017
Very friendly and communicative!
Kenneth M.
1 out of 5
6/4/2017
There is a warranty issue with a keyfob that is falling apart just months after we purchased the car.
Guillermo R.
5 out of 5
6/4/2017
Great customer service
Irene M.
5 out of 5
6/3/2017
Every thing was good. They even helped me get directions.
Pingying H.
5 out of 5
6/3/2017
»·¿»¿¿«good job!
Shelley C.
5 out of 5
6/3/2017
Speedy service - thank you!
Sally P.
2 out of 5
6/2/2017
Two items I am not pleased with: 1- the hood of the engine has several inches of rubber sealant protruding on the left front, after it was closed; it was not like this prior to the service being done. 2- The car was not washed after being serviced. I don't know who's responsible for checking the cars after service is completed to make sure all is well with the car. I assume someone does.
Adam S.
5 out of 5
6/2/2017
Sarah was awesome! She made sure we were taken care of and really went the extra mile with her great customer service! Thank you!
Yesenia M.
5 out of 5
6/2/2017
Kevin is the best!

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