Always a pleasure with Kevin . Thanks ..
Your service and staff are always friendly and quick. I never have a problem they can't solve. Thank You for being so awesome
Thanks for the good customer service and accurate service time estimate.
Kevin has very good manners to answer my questions for my car.
great service and friendly assistants.
Very happy with work done.
Thank you Tina Ming for making the process that much easier.
He was prompt, courteous and friendly.
Vince was terrific. Patient, helpful and honest.
Great service. Thanks, Yutai
In the future, can you please use my phone # ****-****-xxxx for text & calling. Thank you. John P
Kevin is always professional and answers all my questions. Great customer service for years.
Please instruct ALL your team members not to tell owners it is their fault that the car condensor and/or compressor are broken because of rocks coming through the grill or because of driving over something. The truth is the 2017 Honda Civic air conditioning system is seriously flawed in both design and placement. This is a fact known by the owners and by Honda. It is not a secret. There is information and videos about this issue all over the internet. Blaming condensor and compressor failure on owners is NOT good customer relations. The owners are victims. You, on the other hand, are making a profit each time you install new parts. I am now scheduled for compressor number three and condensor number two. At this rate of failure and replacement, (since my car is only two years old), I will be on compressor number six and condensor number four in two more years. The situation is completely abysmal and it is NOT the fault of the car owners.
I thank you for Vince Tran. He has been a blessing to me and my special needs daughter. He listens, understands my circumstances, and goes above and beyond to meet our needs. Couldn't ask for a better and personal experience. He is a valuable assest to Sierra Honda in our opinion. I will continue to have my vehicle serviced there. God bless, Ramon G
Again, your team of Vince, Nam and the team excelled in their duties. Thank you once again for a job well done!????
John S
Timely service today appreciated
We’re very grateful to Kevin for the great service as always
Fantastic communication from Kevin, timely and thorough service.
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