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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8349 reviews 67%
4 star 3118 reviews 25%
3 star 278 reviews 2%
2 star 319 reviews 3%
1 star 373 reviews 3%
Review Us
Jerry S.
5 out of 5
7/21/2023
Very satisfied
Kris B.
5 out of 5
7/21/2023
Alfredo was great to work with!
Robert S.
5 out of 5
7/20/2023
Great customer service as always
Dale S.
3 out of 5
7/20/2023
Andree was up front with me and spot on
David G.
5 out of 5
7/20/2023
Levy was very informative and helpful.
Jeremy O.
1 out of 5
7/20/2023
Call me, I’ll be happy to explain.
Tom H.
5 out of 5
7/20/2023
Superior service by Levi.
Mark J.
4 out of 5
7/19/2023
Levi and the service team are fantastic ????!! They were able to work magic to get our CRV ready for a 4000 mile trip, finding the scarce A/C parts just in time! These guys are great ????
Linda C.
5 out of 5
7/19/2023
We have always had excellent with Germain Honda.
April B.
2 out of 5
7/19/2023
Very disappointed with lack of communication. Was not informed of parts needed prior to work being completed.
Linda G.
5 out of 5
7/19/2023
Victor is exceptional. He went out of his way to help me look for a document I thought I had left in the car. He was very pleasant and answered all my questions in A professional manner. Thank you Victor Morales.
Orlando C.
2 out of 5
7/19/2023
Oil change good customer service good too but in the invoice said that they tap all fluids on the car I decided to check and pure lie beside that it was ok
Christopher R.
5 out of 5
7/19/2023
Levi was extremely helpful in being in communication with me throughout the service process. Exceptional customer service skills!
William W.
4 out of 5
7/18/2023
I was disappointed that I didn’t receive a call that my service was complete. Also, Victor did not provide or review the Inspection Checklist. I have no idea the status of the items on the checklist.
Kelli Jean.
5 out of 5
7/18/2023
everyone was very helpful and attentive to my needs
Bruce W.
5 out of 5
7/18/2023
Thank you Victor for your honesty.
Jessica G.
4 out of 5
7/18/2023
Levi is great!
Donna B.
5 out of 5
7/18/2023
Levi is very knowledgeable about my vehicle and he took care of my needs
Robert C.
5 out of 5
7/18/2023
Alfredo is always attentive, professional, and answers all of my questions.
Dennis H.
5 out of 5
7/18/2023
Andre and the guys in the service department are great. Andre goes above and beyond to help the customers.

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