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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8349 reviews 67%
4 star 3118 reviews 25%
3 star 278 reviews 2%
2 star 319 reviews 3%
1 star 373 reviews 3%
Review Us
David V.
5 out of 5
6/14/2022
Andree was awesome
Gretchen L.
5 out of 5
6/14/2022
Great staff, great service, great pricing! Service team rocks!!
Deborah L.
4 out of 5
6/14/2022
Mike is super!
Patrick P.
5 out of 5
6/14/2022
Levi was kick **** thank you
Stacy H.
5 out of 5
6/14/2022
Thank you Alfredo!
Stephen D.
5 out of 5
6/14/2022
Al Bustamante is an excellent service advisor and provides customer care with updates and explanation of services performed. Well done!
Lekenya T.
5 out of 5
6/13/2022
I can always depend on the service advisors and technicians at Honda to give me the best quality of service and honesty.
Wayne K.
5 out of 5
6/13/2022
The service was excellent!
Roger E.
5 out of 5
6/13/2022
Professional and very knowledgeable...thx Steve!
Zana Y.
5 out of 5
6/13/2022
Great customer service
Janet P.
4 out of 5
6/12/2022
Appt was on time. Everything was explained what was going to done Very efficiently done. Will be back
William S.
5 out of 5
6/12/2022
Alfredo was excellent to work with. I appreciate his help.
Mike K.
5 out of 5
6/12/2022
Nate was great!! He was very attentive. Thank you
Ronald F.
5 out of 5
6/11/2022
Excellent service.
Merry G.
4 out of 5
6/11/2022
We received top notch service. STEVE DIDI AN EXCELLENT JOB KEEPING US INFORMED EVERYCSTEP OF OUR SERVICE EXPERIENCE. THANK ???? YOU WOULD HIGHGLY RECOMMEND GERMAINE HONDA IN SURPRISE,AZ.
Abimael H.
4 out of 5
6/11/2022
As an overall note, I had made an attempt at taking my vehicle to a more local dealership for service, I reside in Avondale now, but the level of service was poor beyond comprehension that I couldn’t imagine myself going back to that place. I don’t care if it’s a bit distant, I will always take my vehicle to Germaine Honda of Surprise.
Richard S.
5 out of 5
6/10/2022
Great job by the entire service team. Thanks.
Toby M.
5 out of 5
6/10/2022
Great customer service. Thank you.
Joeseph M.
5 out of 5
6/10/2022
Great service thanks
Lynn Marie.
2 out of 5
6/10/2022
Needs to be kinder to co-workers in front of customers and needs training on new systems to avoid frustration. Also, even if busy and no other advisors are around he at least should acknowledge the customers when they come in, multi task.

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