About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1477 reviews 73%
4 star 297 reviews 15%
3 star 37 reviews 2%
2 star 94 reviews 5%
1 star 114 reviews 6%
Review Us
Rachele T.
3 out of 5
7/7/2020
Adam is Amazing. Mmt only complaint it my tire lock was not returned to me now I have to purchase a new one UNFAIR and IRRESPONSIBLE. but I'm not saying I's Adam's fault it was the service person's negligence.
Kathy M.
1 out of 5
7/6/2020
It wasn’t completely fixed after being there for 2 months. I had to bring it back for another week.
Adam H.
4 out of 5
7/6/2020
Jessica is awesome. i continue to bring my car in due to her. Always takes care of me and my truck. Will be going back to her when I need my brakes done
Robert T.
4 out of 5
7/6/2020
Thank you so much for your help! The pick up/drop off option has been such a help.
Michael B.
1 out of 5
7/5/2020
No one called me Friday. No one returned my call on Friday. Closed on the weekends; apparently, no one has keys to anything an now I have to call in late to work on Monday to come pick my truck up. And, I don’t even know if it’s actually done. So, I am incredibly dissatisfied with my experience.
Michelle V.
4 out of 5
7/5/2020
Jessica and all on the service front line are professional and kind.
Louie C.
1 out of 5
7/5/2020
This is not the first time I’ve had this issue with my truck but I was told they could fix something they can’t see. My truck has left me stranded three times there is something going on with my truck they can’t find anything wrong when I asked to talk to the manager he was no where to be found
Mclenard M.
5 out of 5
7/4/2020
It has been a pleasure great service
Jeremy H.
2 out of 5
7/4/2020
I called for a price over the phone and was told for an oil change and fuel filter replacement it would cost $150. When my wife came in she was told it would cost $380. This is unacceptable when I explained to the female over the phone the year make and model of my truck. I took my truck down the street and they charged me $187 for the service. I’ll never come back here again. I’ve purchased a vehicle there and had three vehicles serviced there. Poor customer service.
Mary Ann.
5 out of 5
7/4/2020
Jessica is a great service person, helps to get the job done as fast as possible for me.
James H.
5 out of 5
7/4/2020
Handled my service fast and efficiently. Service advisor was nice and helpful.
Daniel F.
5 out of 5
7/4/2020
Joshua once again made this a great experience. He is always courteous and extremely knowledgeable. I am always kept informed on the status of my vehicle. I’ll definitely keep coming back...
Jianinna V.
5 out of 5
7/4/2020
Jessica Baker was very helpful and gave a great customer service!
Andiamo A.
1 out of 5
7/4/2020
Would of thought if in for maintenance that you would have topped off all fluids like window washer and radiator was not done not satisfied with service. I don’t know if we will use you any longer Citrus Ford said they will do all of that. Also we picked up the Van and noticed the low tire light was one I would expect you to check that also both Pep boys and Firestone do it all.
David A.
5 out of 5
7/3/2020
Great customer service and letting me know the status when my truck is completed
Bert B.
5 out of 5
7/3/2020
Thank you!! The service and thee staff are excellent. Thanks to Adam he is the pro.8
Eugenia A.
5 out of 5
7/3/2020
Amazing costumer service. They are always so helpful and nice.
Maria G.
5 out of 5
7/3/2020
I was very well taken care of by Rios
Daisy E.
5 out of 5
7/2/2020
Went above and beyond to ensure a positive experience was had at chino hills ford.
Maria J.
5 out of 5
7/2/2020
Josh and the Team provided great customer service. Thank you, John H Jimenez

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.