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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1477 reviews 73%
4 star 297 reviews 15%
3 star 37 reviews 2%
2 star 94 reviews 5%
1 star 114 reviews 6%
Review Us
Nick T.
4 out of 5
7/2/2020
Jessica, is the best service advisor. She outlined the problems and addressed all of my concerns. Jessica, kept me informed throughout the process. Best of all once my car was ready the shuttle service was waiting at my door. I didn’t have to wait or call to send a shuttle.
Nick T.
4 out of 5
7/2/2020
Josh, was great. I came in last minute with a low tire and he was able to remedy the situation within an hour. He kept me informed of the process the entire time and was a professional.
Ernesto G.
5 out of 5
7/2/2020
Thank you Joshua !
Bruce B.
4 out of 5
7/2/2020
Service was excellent. Car repair was finished on day as was agreed on.
Elizabeth D.
3 out of 5
7/1/2020
i loved that i didnt avf to wait and they used proper safety
Larry W.
5 out of 5
7/1/2020
Great service
Ivan A.
5 out of 5
7/1/2020
Adam has been really helpful and has great customer service skills. Probably one of the most professional guys at of all the ford dealerships that I have been to.
Kyle R.
4 out of 5
7/1/2020
JJ was great. He accommodated everything I needed and even went out of his way to ensure my vehicle maintenance was completed on the same day. Great customer service
John B.
5 out of 5
7/1/2020
Your fast lane team is awesome!
Alex R.
5 out of 5
7/1/2020
Best customer service I’ve encounter in a long time,will definitely be bringing my vehicle here again.
Mike S.
2 out of 5
7/1/2020
All I will say is when a customer has a simple request and it’s written done on the service sheet it should be followed.
John M.
5 out of 5
7/1/2020
She was very helpful
Donald F.
5 out of 5
6/30/2020
Happy moterest
Debbie O.
5 out of 5
6/30/2020
Very good work. Good attitude
Michael V.
5 out of 5
6/30/2020
Josh was great as usual
Salvador R.
5 out of 5
6/28/2020
Excellent service. Adam was awesome.
Sylvester T.
5 out of 5
6/27/2020
Great service ????
Henry V.
4 out of 5
6/27/2020
Adam was extremely helpful during this appointment. Unlike other times he continually let me know what was going on and explained the whole matter very clearly and directly. I appreciate his help. I would suggest using Adam as a trainer for the other service agents. I have often felt that some of the agents do not care for the clients. Keep it up Adam making the customers comfortable.
Antoine/Victora J.
5 out of 5
6/26/2020
Job well done. All staff were courteous and friendly.
Andy L.
5 out of 5
6/26/2020
Great service as usual from my favorite Ford dealer.

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