Service Center

Real Reviews From Verified Customers

CARLOS C.
5 out of 5
11/6/2016
Great service as usual. We drive all the way from Rancho Cucamonga for service because we like Chino Hills Ford so much.
RICK R.
5 out of 5
11/5/2016
The service was fast and Joshua was very helpful!
CHRISTINA G.
5 out of 5
11/5/2016
It was a pleasure working w/Adam today, he is the apedemy of what customer service should be! Compared to the other employees checking in customers I felt fortunate to have got Adam as they seemed like robots just going through the motions.....thank you again Adam, you rock in your role at Chino Hills Ford! I will only ask for you in my future car service needs. Chino Hills Ford you need more employees like Adam!!!!!!
JEFFREY J.
5 out of 5
11/4/2016
JJ did an awesome job.
JOSEPHINE M.
5 out of 5
11/4/2016
Excellent service as always
KEVIN G.
5 out of 5
11/4/2016
Thank you for the friendly and efficient service.
RON R.
5 out of 5
11/4/2016
Joshua is great and friendly.
BARRY S.
5 out of 5
11/4/2016
Very professional service,completed the work quickly Thank you!!!
AZEDDINE O.
5 out of 5
11/4/2016
Great experience
RAY C.
1 out of 5
11/3/2016
Fully satisfied on extended pick up time(7:00pm). Email communication on status is timely and accurate, fully satisfied. Check in write up is a different car info when pass to service advisor. Check in process got delay due to write up mismatch. Over all, satisfied with CHH Ford customer services.
SHIRLEY M.
5 out of 5
11/3/2016
Johnny was very helpful. I live in Los Angeles & it's worth my travel for this specific Ford dealer met my expectations to the fullest. Johnny is an excellent asset to the company. He delivered everything I needed for my car. EVERYONE is excellent! And.....they are very courteous. Very seldom we see this act nowadays. THANK you C.H. Ford ¡
ANGEL L.
5 out of 5
11/3/2016
Very good job
JENNIFFER G.
5 out of 5
11/3/2016
I was happy with the great service from Johnny. I was in and out fast and I asked just to leave my car there to pick it up later. I then a call that it was done; they even fixed a recall I didn't know I had and it got washed at no charge. I am thrilled. I'll be back in about 3-4 months for my next oil change.
RAUDEL M.
5 out of 5
11/2/2016
Great service
DIANE B.
2 out of 5
11/2/2016
I never met Joshua, so I can't provide any feedback on him. There was very little accountability in this department, and even less follow-through. The only person that attempted to help was JJ.
GARRETT D.
5 out of 5
11/1/2016
Great work. Thank you
JOHN B.
5 out of 5
10/31/2016
Rather pricey to change coolant otherwise perfect service, and work done.
LORRIE M.
5 out of 5
10/30/2016
Johnny has been my service writer for a number of years. He is honest, knowledgeable, proactive, courteous and I don't have question the quality of work. I consider him a great asset to Chino Hills Ford and look forward more years of great service. Sincerely, LORRIE M
JULIE A.
5 out of 5
10/30/2016
This was my first time bringing in my car for service. Everyone was very friendly and helpful.
JEANNIE S.
5 out of 5
10/30/2016
Everyone was friendly and courteous!

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