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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1477 reviews 73%
4 star 297 reviews 15%
3 star 37 reviews 2%
2 star 94 reviews 5%
1 star 114 reviews 6%
Review Us
Steven K.
5 out of 5
7/16/2019
Michelle exceeded my exotic every way 110%.
Tina L.
5 out of 5
7/14/2019
Michele palmer was very pleasant to talk to and help me right away
Lynn H.
5 out of 5
7/14/2019
Adam has always looked after me with service and repairs. Great Guy!
Dennis D.
5 out of 5
7/14/2019
Jessica it was great and she attended to me very good thank you so much
Leroy W.
5 out of 5
7/14/2019
I’m very satisfied with the service of Joshua Newman and Chino Hills service department.
Steve K.
5 out of 5
7/14/2019
Michelle is awesome and always gives great customer service. Carwashers **** but service is At
Scott S.
5 out of 5
7/14/2019
Every one at the dealership was very friendly and helpful
Melissa F.
5 out of 5
7/14/2019
Thank you Joshua for providing such superb service. Chino Hills Ford should be proud to have Joshua as an employee. Thanks again! Keep up the great service ????
Paula B.
5 out of 5
7/14/2019
Adam Swaim, Asghar and Mike Green did an outstanding job!
Myrna V.
5 out of 5
7/14/2019
Nice, helpful and efficient.
Paul C.
5 out of 5
7/14/2019
Michele is always very helpful! Our vehicles are always in good hands with her!
Cissy S.
5 out of 5
7/13/2019
I’ve my other cars serviced at your location before but this is the first time received text messages from Chino Hills Ford service department Not sure if this messaging service apply to your Quik Lanes also. Appreciate him replying back to me on my car status thru messaging and calling. Keep up the good work. I loved his service.
Omar P.
5 out of 5
7/13/2019
Thank You Chino Hills Ford and especially Humberto Lopez for taking great care of my Vehicle. The service and experience was excellent.
Dianna R.
5 out of 5
7/13/2019
I was reluctant and taking back my car to this dealer due to an issue in 2018, at this point I will have to say I was satisfied with the service rep he was clear with his information and Follow up. I was satisfied, thank you
Andrew K.
2 out of 5
7/13/2019
Didn’t get the same service as the last time and the representatives very very unhelpful and rude when I was asking questions
Maria P.
5 out of 5
7/12/2019
Adam always takes care of me and my car. He goes above and beyond to make sure I am happy with the services rendered.
Steve M.
5 out of 5
7/12/2019
I've known Michelle for couple yrs now..always professional and a pleasure to deal with when servicing my cars.
Ting L.
5 out of 5
7/12/2019
Jessica has been so nice and detailed-minded. Her customers service is flawless.
Juan S.
5 out of 5
7/12/2019
Great!
Erwin T.
5 out of 5
7/12/2019
Michelle is wonderful! Her commitment to see her customers satisfied is refreshing. I am ending my lease with Ford very soon and I will miss seeing her smiling face when I bring my car in for service. Thank you, Michelle

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