About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 1477 reviews 73%
4 star 297 reviews 15%
3 star 37 reviews 2%
2 star 94 reviews 5%
1 star 114 reviews 6%
Review Us
James P.
5 out of 5
8/27/2019
Michele is ALWAYS ready to help and provides top notch customer service. She is knowledgeable in all-things-Ford (at least it appears to me that way!) and, therefore, provides me with confidence that my Ford will be repaired fully. Michele is great!
Thomas K.
5 out of 5
8/26/2019
Thanks the writer was very helpful and nice.kept me updated
Curtis D.
5 out of 5
8/26/2019
Thank you for getting my car back to me as soon as possible. Thanks to Raidel for a job well done.
Amalia V.
5 out of 5
8/25/2019
Team was friendly and efficient! The shuttle diver was on time, polite and friendly.
Charina R.
5 out of 5
8/25/2019
Joshua is friendly and provided great customer service. He answered my questions with expertise. Great guy!
Mark A.
2 out of 5
8/24/2019
When I picked my truck up I noticed that it smelled a little like oil smoke. After looking under the hood I realized that however added oil to the truck was just a little sloppy. That alone is not that big of a deal. Tonight though I had the fuel line on the upper fuel filter come loose while I was driving. This sprayed fuel all over the motor, truck and ground before I was able to stop. Luckily the truck was not hot. I have pictures. The clip on the fuel line was not pressed down. So after a little bit of driving and fuel pressure it came off the fuel filter. I pay you guys a premium because I don’t have time to do this work. I expect premium service for what you charge for an oil and fuel filter change on a diesel. My truck is now covered in diesel. Was a very clean truck. ****! Not sure I will ever get the smell out let alone the potential damage to the paint. I guess I am lucky it did not catch fire.
Paul B.
1 out of 5
8/24/2019
Michelle is great, no issues on the customer service side. However, my rear view camera is acting up now. It flashes shots of the back and flickers in and out with bright flashes in between
Gary O.
5 out of 5
8/24/2019
George got the repair completed Good job
Yi E.
5 out of 5
8/24/2019
Very friendly and helpful. Not happy with the amount of money we had to spend but not George’s fault.
Brian B.
5 out of 5
8/24/2019
Michele was great and very helpful.
Ruben R.
5 out of 5
8/24/2019
Michele was very helpful from the start to the quote and delivering the truck back to me ahead of the time I thought it would take. Thank you Michele, Ruben R
Noe/Maria S.
5 out of 5
8/24/2019
Michelle and rauldel nice personality and faster on my service 1 to 10 satisfied is 10 ok good job guys
Ryan R.
5 out of 5
8/24/2019
George was perfect
Melissa M.
5 out of 5
8/23/2019
Everything was taken care of quickly and efficiently
Scott H.
5 out of 5
8/23/2019
Michele did a great job of communicating what was going on with my car. She assured me that she would do all she could for my benefit and she delivered on her commitments. She is awesome and deserves a raise.
Joshua C.
5 out of 5
8/23/2019
Quick turnaround
Hunter S.
5 out of 5
8/23/2019
Jessica was awesome. Couldn’t ask for a better experience.
David M.
5 out of 5
8/23/2019
Adam always does his best to try and keep me happy. It’s not an easy job as there can be many complex issues. Its been great to have Adam as he understands the history
Dennis B.
2 out of 5
8/22/2019
The service writer, the service manager were great and went out of their way to get me in for my engine warning light. My engine warning light had come on approximately 250 miles earlier in Las Vegas. I went to Team Ford and they updated pcm code. After leaving Las Vegas and driving 200 miles the engine warning light came on again. I went to Chino Hills Ford . The same code came up. They replaced the egr valve. I drive approximately 300 miles and the engine warning light came on again. My Ford Truck is back at Team Ford and has been there for two days the service writer said they are going to replace the egr valve again. A bad new valve? The people are great but l am concerned about driving across the desert.
Vernon T.
5 out of 5
8/22/2019
Raudel Macias was very attentive in addressing my concerns about the F3 50 super duty. Any inconvenience to me , he provided a viable solution for me. Raudel kept me in the loop on the status of the repairs being done as well. All of this, was very much appreciated. No check engine light on so far, so I am very satisfied. Thanks ... Vern Toy

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.