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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1477 reviews 73%
4 star 297 reviews 15%
3 star 37 reviews 2%
2 star 94 reviews 5%
1 star 114 reviews 6%
Review Us
Kimberly J.
5 out of 5
12/31/2019
A very professional understanding of my needs, goes above and beyond the Call of Duty taking care of my vehicle with deep respect outstanding job always
Benito H.
5 out of 5
12/29/2019
Adam S. was great. He was attentive and informative. He kept me updated throughout the whole process. Helped me get a beautiful rental car. Adams customer service is top notch and I would have no problem going back to Quick Lanes because not only Adam is great, the whole team is great as well. Thank you for the great customer service, I really appreciate it.
Donald T.
5 out of 5
12/29/2019
Great job! Fast service!
Gustavo J.
4 out of 5
12/29/2019
I have been taking my F-150 to Chino Hills Ford since I purchased it in 2016 even though I did not purchase my vehicle from there. The Service Department are always friendly and prompt with getting me checked in.
Rita G.
5 out of 5
12/29/2019
Great ???????? job.
Gary R.
5 out of 5
12/29/2019
Adam did a great job of taking care of my repair. I am very happy with the service he provided.
Robert A.
5 out of 5
12/29/2019
Raudel is friendly and informative.
Paul R.
2 out of 5
12/28/2019
As you continue to increase costs and not go the extra mile like you once did like washing my truck after the service, I will be having my truck serviced elsewhere from now on. Paul R
Sheranice W.
5 out of 5
12/28/2019
Will took professional care of me, listen to my problem and got it resolved and answered all my concerns, very satisfied with will and Chino Ford. Sheranice W
Andrew H.
4 out of 5
12/28/2019
Adam was very professional and my vehicle was completed in a timely Manner...he did not over promise and under deliver.
William/Kim B.
5 out of 5
12/28/2019
Will did an excellent job of communicating what needed to be done to the car, and the timing of the repairs.
Helen B.
5 out of 5
12/28/2019
Raudel was very professional and did an excellent job! I was very pleased with his services! Best Regards Helen J Bell
Shirley K.
4 out of 5
12/28/2019
Very much appreciated that the work was completed in one day, and they worked with me to get the car into the service queue without leaving me without a car overnight.
Bonnie L.
5 out of 5
12/27/2019
Thanks for the speedy and comprehensive service. I appreciate your help very much! Raudel was very helpful!
Wendy W.
5 out of 5
12/27/2019
I appreciated everything that Joshua, did for me ! And keeping me updated on results and status of what was going on with my car ! He went beyond what I expected !!
Shahab T.
5 out of 5
12/27/2019
Always a pleasure working with George. He is very professional and always makes our car service experience run smooth. Regards, Tabatabai Family
David K.
4 out of 5
12/26/2019
JJ keeps us close, like family. He fulfills the Purpose of Chino Hills Ford. Always personable and thorough. Takes time to explain things to us. And telephones promptly with updates and times to retrieve far. Thank you, JJ
Cindy H.
5 out of 5
12/26/2019
Joshua was great!
Sergio M.
5 out of 5
12/25/2019
Great experience and service. JJ was awesome!
Mario G.
4 out of 5
12/25/2019
Adams did a good job of taking care of me excellent customer service total satisfaction with my purchase of wheels and tires

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