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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1477 reviews 73%
4 star 297 reviews 15%
3 star 37 reviews 2%
2 star 94 reviews 5%
1 star 114 reviews 6%
Review Us
Danielle W.
5 out of 5
2/2/2020
Super fast thank you
Joe L.
4 out of 5
2/2/2020
Was very satisfied with Raudel’s communication with me regarding the repair of my vehicle. Promised completion of service at a certain time and came through. Excellent service.
Patricia T.
5 out of 5
2/1/2020
George is fabulous, I'm so grateful for his help.
John G.
5 out of 5
2/1/2020
Good Job by all.
Lisa K.
5 out of 5
2/1/2020
Jessica is a delight to work with. She is efficient, answers my questions and insures the work is completed in a timely fashion.
Colby G.
4 out of 5
1/31/2020
Raudel did an awesome job. He went way above and beyond to ensure my experience was a successful and a pleasant one. My vehicle was in a few consecutive weeks for an issue difficult to diagnose. In each trip, he was a pleasure to work with and always made sure I was well taken care of. I would highly recommend Raudel to anyone bringing their vehicle to this dealership.
Monica T.
4 out of 5
1/31/2020
Will provided me with an explanation in layman’s terms which makes it so much better to understand what the issue was with my vehicle. I really appreciate honesty
Karen W.
4 out of 5
1/31/2020
I get my car serviced here since I bought it except the time the dealership was closed. I have never had such fast service. Raudel macias came out and took the information on the car it was taken back and serviced. He never got upset that I was an hour late from my original appointment and the car was done in no time. It was Great. Thank you v
Albert L.
5 out of 5
1/30/2020
Humberto was very professional.
Diana C.
3 out of 5
1/30/2020
Everything was good,. only issue was we were not called when the car was ready. My husband had to call to find out.
Angad P.
5 out of 5
1/30/2020
Great service
Curtis D.
5 out of 5
1/30/2020
Adam is the man. He always takes good care of me. Thanks
Raoul M.
5 out of 5
1/29/2020
Outstanding work on the car. JJ did a great job keeping me informed with both the work schedule and being sure that the work was completed in a timely manner.
Gerry C.
5 out of 5
1/28/2020
Great Customer Sevice from Jessica! Thank you!
David T.
4 out of 5
1/28/2020
No hassle and the job was completed a half hour faster then they said it would take ! Great job !
Jason M.
4 out of 5
1/28/2020
I brought my truck in to get a second opinion about brake service “they” claim was needed. Your mechanics had it taken apart, assessed, and put back together and informed me that NO service was needed. I guess honesty and integrity are dying traits. Thank your mechanics for having both.
David M.
1 out of 5
1/28/2020
The truck was worst picking it up then me dropping it off straight shady.
Tomy K.
4 out of 5
1/28/2020
I wish the dealership would wash my truck before giving it back to me. When you spend $150 for an oil change, I think that’s not asking to much
Joe E.
5 out of 5
1/28/2020
Josh Newman was excellent, he made sure my truck received the proper service.
Anthony S.
5 out of 5
1/28/2020
Thank you Joshua for the great customer service and follow-up while my Fusion was at Chino Hill Ford. I appreciate you keeping me informed!!!

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