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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5679 reviews 66%
4 star 1700 reviews 20%
3 star 240 reviews 3%
2 star 493 reviews 6%
1 star 482 reviews 6%
Review Us
Jose Noe.
2 out of 5
2/11/2026
They forgot to wash my car because the service they offer it was included
Alfredo F.
5 out of 5
2/11/2026
Kevin was awesome! Friendly,knowledgeable,and efficient! Great customer service.
Brian W.
5 out of 5
2/11/2026
Great Job! I like the service staff / people at Hemet way better than Temecula!
Jon W.
4 out of 5
2/11/2026
Your people, beginning to end, top to bottom were great. Even others not connected to my case were great. ALWAYS pleasant and supportive. One employee, not directly connected to my visited stopped by where I waited and we had a long conversation not connected to my case yet I enjoyed every minute giving me a positive outlook on Toyota Hemet. Direct with those responsible for my service, I appreciate you all. Thank you.n
Julito S.
5 out of 5
2/11/2026
Jason assisted me in a satisfactory manner, being a nice guy and excellent in guest relation assistance, i will give him a 10/10 approval rating…
Godwin O.
5 out of 5
2/11/2026
Him n Tony are great. Give them a bonus.
Jim M.
3 out of 5
2/11/2026
All was fine for the oil change performed.
Horacio A.
5 out of 5
2/11/2026
Great service
Elaine D.
5 out of 5
2/10/2026
Very satisfied, helpful. I feel like family when I come for service.
Kemy G.
5 out of 5
2/10/2026
Danielle was great. She was helpful but not pushy at all. She was personable and friendly.
Angela G.
5 out of 5
2/8/2026
Very informative and helpful. Always welcoming.
Monika S.
5 out of 5
2/7/2026
Kristin was excellent she took very good care of me and my vehicle I want to express my thanks I never had a person as friendly as her
Christian E.
3 out of 5
2/7/2026
Shorter wait times for routine service would be appreciated. Miguel was very helpful though.
Robert S.
4 out of 5
2/7/2026
Yes I was very happy that Kristen and the guys in the shop new what it was i wish the salesman would have shown me some more of the important stuff before I left it would have been a big help but Kristen and the shop took care of it and now I feel like I have one of those awesome Toyotas thanks to everyone
Sergio G.
5 out of 5
2/7/2026
Tony was very kind and helpful,I was very pleased dealing with him thank you so much for having guys like him
Tammie M.
2 out of 5
2/7/2026
I want to know what takes them so long to do service I had an appointment at 1100am and didn't leave till 2 what the heck
Yadira O.
5 out of 5
2/7/2026
Thank you for a very smooth check-in and check-out. I appreciate your kindness and great customer service Kristin.
Andres A.
5 out of 5
2/7/2026
Very polite!!
Carl M.
2 out of 5
2/7/2026
I asked for assistance with synching the time on my two clocks which didn’t get done. This was the second time I requested this assistance and neither person followed up with it. Additionally, my personal settings on the dash were not reset to the settings I had when I arrived. This is annoying for me as I’m not really tech savvy. Lastly, I’m offered recommendations for services before the service and inspection. Shouldn’t this happen after the technician physically and visually checks?
Miriam G.
5 out of 5
2/7/2026
Perfect.

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