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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5679 reviews 66%
4 star 1700 reviews 20%
3 star 240 reviews 3%
2 star 493 reviews 6%
1 star 482 reviews 6%
Review Us
Alfonso F.
5 out of 5
2/15/2026
Excellent
Moises C.
2 out of 5
2/15/2026
Maybe this it was too many years ago but last time I take the car dealer if they do a courtesy wash, I know the main entertainment is from the factory is for free, but I was suspecting my car wash
Kimsuon S.
5 out of 5
2/15/2026
She’s very helpful and very fast responding really professional need more like her
Gilbert V.
2 out of 5
2/14/2026
George was pleasant to work with but I’m a little disappointed in the way my vehicle has been returned and the way I was given a pre-diagnosis before I finished saying what the problem is.
Vanya M.
5 out of 5
2/14/2026
Nice service
Charlene W.
3 out of 5
2/14/2026
I’ll be going back Monday for tires and alignment .
Charles R.
5 out of 5
2/14/2026
Great service
Mitchell J.
5 out of 5
2/13/2026
Your guys were great, as usual
Kevin W.
4 out of 5
2/13/2026
Jason was professional and friendly, just what I want at a Toyota dealership.
Erica B.
5 out of 5
2/13/2026
Kristin was friendly. Overall good experience.
Julissa S.
5 out of 5
2/13/2026
He explain everything and helpful and friendly
Paulo N.
5 out of 5
2/13/2026
Jason did a very good job & took care of me.
Jenny D.
5 out of 5
2/13/2026
Ned is always friendly and professional. I appreciate his honesty.
Manuel P.
1 out of 5
2/13/2026
Someone forgot to take the plastic seat cover the mechanic uses and the paper floor mat. So basically they left trash in my car.
Luann G.
5 out of 5
2/12/2026
My guy was great on helping me with all my questions thank you!
Josephina L.
5 out of 5
2/12/2026
Kenneth was very helpful
Jose J.
2 out of 5
2/12/2026
Miguel was rude. He asked if I’m waiting for him instead of how can I help you? Didn’t even acknowledge a sorry or nothing. He sent me to Tony because the guy who walked me in said I was with Miguel. They need better customer service.
Ismael H.
5 out of 5
2/12/2026
Great attention and service, so helpful Kevin Foster is one of the best or is the best Advisor in Toyota Hemet. Thank you
Angel O.
2 out of 5
2/11/2026
The staff was friendly, but I had to wait almost three hours for a maintenance service that's supposed to take less than an hour. I understand they're sometimes very busy. They didn't explain what they did; they just gave me the keys. The car wasn't in sight, so I had to go back inside to ask where it was. The person who helped me had to go get it, and it was in the service area. I want to believe that it received a complete service and wasn't just parked there wasting time. I left feeling like I'd just wasted my time there, that they returned it to me in the same condition as when I arrived, and frustrated by the wait. I want to clarify that this was just my perception because I trust that the service was done. Later, I received a report, and honestly, it was very disappointing. I thought they would explain something about the service or if anything was changed, and I would notice something different. I expected quality service for the car because it's a Toyota. I bought this car in Temecula, and I think my next service will be there. I hope my experience will be better.
Ileen Y.
1 out of 5
2/11/2026
to slow

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