Hyundai of Union County Auto Repair Service

Would like to know what “Customer Pay Shop Charge For Repair Order” $5.80 is actually for. Is this a new charge for every time I come for service? I didn’t see it until I left or I would have asked.

When I picked up my vehicle, my floor in front Of the right front seat had papers, personal items and several items that were out of place (obviously not where they were when I dropped the vehicle off for service. I told the service advisor I wanted the recalls attended to and the oil changed. I did not want any other service completed on the vehicle. I know that the filter was pulled out and a Picture was shown to me of a dirty air filter This tells me the dash glove compartment was entered and all the items were dropped in the floor, which is normally ok if all items are replaced where they were stored. The vehicle is my wife’s so I wanted to take it back to her before I said anything to make sure I missed something being out of place. When she looked into the passenger area, she immediately responded “ what in the world happened to the car”? I asked her about the condition vs. when it was taken and she said “my vehicle is always in order with nothing stowed all in the floor”. At that point, I knew “someone” had taken All the items out to get to the filter or whatever the person was trying to do WITHOUT putting the items back where they were. The point is the compartment should not have been entered because there was no reason to open it or take anything out after I specifically told the SA I did not want nothing but an oil change. If you pull anything out or remove everything, please put it back where you found it and the manner in which you find it.

Jack C. was awesome. He was extremely friendly and polite. He advised me to see him for any vehicle maintenance that needs to be done.

Fixed the problem with my air conditions. Kept me informed as they worked on my car. Happy with my service

Aiden was great. Real satisfied with service.

Tyrone was cheerful, personable, and went out of his way to make everyone feel comfortable while waiting for their cars. My phone wasn't working well, so he made sure to check with me in person whenever there was an update, and he called my husband for me to discuss an issue in my car that needed to be addressed.

Thank you for your good service

No need. No longer going to do service with your company

I pre-paid for my service so I wouldn’t have to pay every time and still with that I still had to pay out of pocket. I think that’s wrong and deceptive and I will go to another dealership if that’s how you operate