Chris was pleasant, professional and efficient as always. He immediately acknowledged us when we dropped off the car and when we returned to pick it up, although each time he was with a customer. I observed him go out of his way to tell another customer that he would be with them as soon as he was done assisting us. Chris is an asset to your company & why we continue having our car serviced here.
Desiree was wonderful! She kept me up to date and was very up front about everything, including costs and time for repair.
Scott was friendly, professional, and efficient. Had an ease about him that made me instantly comfortable. Explained everything clearly and throughly. There’s a reason I continue to buy vehicles from Hohl. Salespeople like Homi and service specialists like Scott. Great assets to the company. Thanks.
Chris is the best !
Give him a raise !!
My car's ac is running a lot better thank you for all your help.
Desiree has great customer service! I just dropped in and she took care of my car problem effectively and efficiently!
Desiree was great and very communicative!
As always. We are very happy with your service
I was impressed with Erik's knowledge and information for me on managing my car to obtain the best function and performance.
Best Joe
Thanks to Scott for pairing my phone!
It was not clearly stated where we were supposed to go once someone took our keys so we waited in the lobby. Luckily a service technician saw us to let us know we were supposed to wait along the windows. We wasted 30 minutes in lobby while we assumed they took our car back for service. Extremely frustrating. The guy who took our car originally pulled it forward about 20 feet and then went back to his phone. His was too busy on his cell phone to make the connection and wonder why the car was still sitting there.
We were so pleased that the service department had scheduled us within one day of us calling... everyone was extremely helpful and courteous!!
Chris is friendly, he explained everything, and is willing to answer all my quotations and help me in any way needed. I'm thankful to say I trust Chris with my car care.
I was happy at the beginning because Celso was able to squeeze me in for my oil change. I got the wrong date.
At the end when I had to pay I had a 79.95 coupon. I had to pay 89.95.
I left then I came back to his desk I asked him what was my total? He stated 134.00 then I said “134.00 - 79.99 is not 89.95.”Then he starting adding stuff that he didn’t charge me before because he didn’t know I had a coupon. I was very disappointed because he didn’t NOT honored the valid coupon, also why he had to add more stuff when I gave him the valid coupon. I will make a formal complaint or someone please get back to me. You guys have my phone number and email. Helen
Chris was very helpful and friendly!
Erik was super friendly and helpful, especially when I got flustered and left a bunch of stuff in my car. I always have a great experience at your dealership, which is why I drive down from Reno whenever I need service.
Desiree, Chris, and the entire team at Michael Hohl Subaru in Carson City were incredibly welcoming, helpful, and professional. Their communication was excellent, and they provided outstanding customer service from start to finish. I’ll definitely be recommending them to all of my fellow Subaru friends. Thanks again for such a great experience!
Always pleasant and thorough
Chris is awesome, as are his colleagues Celso and Scott.
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