Thank you for great service.
Very nice experience with Kacie.
She helpful and welcomeing, the oil change was one of the fastest done.
I was a little afraid to bring my car in because of a really bad experience at a Ford dealership in Redondo Beach, Ca. . But you helped me regain confidence. Thank you for giving me tge best price to change out my Winter studded tires for regular tires. I've been in a financial quandry due to a bad divorce. Tire Pros and Les Shwab charged me nearly double the price fir the same job. I am very pleased with your company as we are the Carson Tahoe community. It felt like being part of a family. Everyone was professional and kind.
Car leaking oil after oil change.
Paula is the best! Give her a raise!!!!
The mechanics weren’t even there at 8am when my appointment was. Once they were there and did the service on my car mechanic told me I should have the brake fluid changed. He told me it should be covered with my service plan you get one brake fluid exchange. The receptionist then told me that it was not covered. I spoke with the sales manager and he got it done for me. So basically when I bought the car I paid $1500 for 4 oil changes. Total rip off .
Paula in service is always a pleasure to deal with. She clearly communicates the issue and is patient when explaining and working through the solutions.
Yes, Paula was great. However, Honda has to get their act together with software upgrades for the passport. The OTA thing has some huge holes in it after I left the dealership the car screen asked me if I wanted to upgrade the software that’s what I spent nearly half the day and you’re waiting room waiting to happen!!!
That was really unacceptable!
Mr. Gonzalez was awesome. He had exceptional customer service. The process was easily explained.
Your team always takes care of me ????
Ms. Paula has been very accommodating all this years. Her dedication to her work and to us is remarkable. She goes above and beyond. Nothing compares.
Thank you,
Tell me about front end things it's a bit squirly in wind is it shocks just a question love service there
Am confident with work and suggestions for maintaining my Honda
Paula was awesome. Thank you!
I went in for an oil change. I had an appointment for 9:30. The oil change took one hour and fifteen minutes. No explanation on why it took so long or apology. When I went to your competitors, I
Was in and out within 30 minutes. I expected a higher level of service from a dealership.
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