Your costs are far, far too high. I had many more things I wished to get done with my car, but your presses are too prohibitive. Seriously, how can you charge $300 for an oil change!
I do not appreciate having a 3% charsge added to my bill for paying with a credit card since you do not accept checks.
thank you Hohl honda for taking such great care of me and my car.
my tire had a leak this easter weekend and someone in Tahoe wanted $500 to replace it!! thank you Paula in service too!!
I assume the service was as proposed. However, the attitude of Kacie, the service writer was less than welcoming. It is unacceptable to call women “girls” but even more insulting to indicate that an older person does not have the ability to read a report on the computer (phone in this case) and it was indicated that as a truth by Kacie. In the future I request someone other than that young lady as my service writer.
I do not think a call will make this better. I’m disappointed that we are treated with hostility. My mom was asked today ‘Why are you here? I thought you left?’ Meaning we are getting service somewhere else. Today confirmed you do not want us to bring our cars or purchase our next car from you.
My advisor Paulo and tech Carlos did an awesome job
Kacie and the service team provided fast, accurate and efficient service for my Honda CRV. I Appreciate knowing qualified service personnel provided my service.
Daniel was great! He was kind and professional and answered all my questions. Big shout out to him to make my experience with Honda efficient and effortless.
The service was explained well to me as well as the break down. I understand there is a premium to have things done at the dealer but that i guess is my only hurdle with getting serviced at dealer. I did wish there were complementsry vehicles to borrow during service. I just dont typically like the shuttle thing
Paula is a very good and helpful person and worker
I had a coupon for a lower price on an oil change and tire rotation.
She could not use the coupon because I didn’t want my tires rotated. I have a second set of rims and tires I will switch myself.
So I had to pay a higher price because I didn’t want my tire rotated? Ridiculous.
Also I told her about multiple issues with the “brains?” Of the car.
It fails to lock doors sometimes, even when the setting is there, loses the time zone, won’t open the tail gate with the foot movement, charges settings locking doors, unlocking back doors is a comedy show, taking 4-5 tries to get into the back seat. Sometimes the door unlock from the drivers door unlocks everything, sometimes not.
She said the new cars have to much tech.
I actually agree.
Not disappointed so much in the service rep as I am with the vehicle.
I’ve grown to regret the purchase.
My car runs like it's brand new! Thank you!
I appreciate Paula helping with my concerns.
Paula was perfection. Friendly, efficient and informative. Other than paying, a painless experience:-)
Paula goes out of her way to assist even when she doesn’t have to. I will always come back to this dealership because of that.
Experience was good, good service.
Paula provides 5 Star customer service EVERY time!
I am not unsatisfied the service changed the cabin filter. The problem was I came because a mouse got in. I believe it got chopped by the car fan air system and it is still there and still smells. It would have been better if after the filter was changed and the mouse not found to provide an estimate for going in and finding it. Since that didn't happen I will go someplace else for the estimate.
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