Paula does a great job. She is a real pro.
Excellent service very happy with everything.Will recommend all of my and friends
Paula, your Customer Service Representative shows professionalism and customer courtesy, and is very informative on the status of my vehicle!
The feedback from the Service Technician was also accurate and informative as well!
Very satisfied.
Fast service on a busy day!
( cost higher than in Ohio…not a complaint)
I’ve relied on Honda for 23 years. Good to know we can get fast reliable service while traveling.
Everyone was very helpful. Thank you.
Gracie met me as soon as I drove up and explained everything that will be done before anything is done if it's more than the oil change, etc. She was very thorough and took her time which I appreciated not to be rushed. She was great!
Ryan was absolutely wonderful, he went above and beyond for my services at Honda. Thank you!
Kassie was very professional and friendly. I’ll be back for sure.
Getting a bit expensive even with Costco discounts. The three percent surcharge for credit card use was also surprising. But what is really surprising is the slight pushing of recommended maintenance 1/3 too early. If everyone did Honda's recommended service, be it transmission, brake or any other fluids 2/3 into the recommended mileage recommends, the costs of simple maintenance would increase 30 percent. Yikes! Please do not push early procedures. Calm future recommendations are great, but not red flags that push too early.
Kacie was knowledgeable, efficient and friendly. I was impressed with the service I received.
Very happy as always with Michael Hahl service dept
All staff were friendly snd helpful. The shuttle driver Patrick made my ride back to pick up my car pleasant. Thank you.
One problem they could not find a record of my extended warranty contract and l know l have it for another two years! What the hell! It's with Zurich co.
Very great customer service.
Ryan did some research for me as my mileage was close to another level of service. Very happy with everyone in your service department
Our front right tire was damaged when we were just in for a first oil change they replaced it with a new one but it took a day and a half not our best service visit when I was talking to the service person I tried to get the car washed for a trip the next day was unable to get it washed and when we came to pick the vehicle the oil change message was still on the dash
Paula was Incredible
I had my window broken unable to rollup.
Paula took me in at 7:15 even though appt wad at
8.
I brought my car in because the dashboard said "update unavailable, go to dealer." After waiting, I was told the update isn't even released yet. No one could tell me what the update is for or when it will be available. To make it worse, I was told the dashboard error message was reset, but it was not. Now I have to waste more time making another appointment to come back later. This was a completely frustrating and inefficient visit.
Social