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Real Reviews From Verified Customers

Service Center Review Summary

5 star 259 reviews 70%
4 star 102 reviews 27%
3 star 2 reviews 1%
2 star 5 reviews 1%
1 star 6 reviews 2%
Review Us
Jerry R.
5 out of 5
5/15/2026
The Ford technicians Hunter and Sergio did a great job of explaining what they were doing and completing the work quickly. Much appreciated!
Curtis R.
4 out of 5
5/13/2026
Was there a call-back on model recently?
Eddie K.
5 out of 5
5/13/2026
Very friendly and helpful.
Mark B.
5 out of 5
5/13/2026
Very helpful in getting our vehicle serviced at our convenience. Very professional in her approach with us as a customer.
Samira J.
5 out of 5
5/13/2026
Great service
Don F.
4 out of 5
5/12/2026
Johnny Glover is whom we talked with, great service on our Ford Exployer.
Vicki S.
5 out of 5
5/12/2026
Always polite, professional, and job done well and timely.
John B.
4 out of 5
5/12/2026
ALWAYS A PLEASURE AT FORD OF DALTON!!!
David B.
5 out of 5
5/12/2026
Noah is who I have dealt with for each service and he does an outstanding job.
Edward P.
4 out of 5
5/11/2026
Always professional and was able to get me in and out
Michael G.
5 out of 5
5/11/2026
Perfect job
Sean M.
1 out of 5
5/11/2026
Your, I'm assuming, lube tech took components (engine cover mount on passenger rear side) off that didn't need to be taken off and didn't reinstall them. The person diagnosing my vehicle did not take the 5 minutes to remove oil pan to find point of failure like a licensed tech would've done to justify the repair estimate. Original service writer acted like he had better things to do and didn't take the time to listen to the issues I had. Advisor on Saturday was cool and went beyond to help resolve issues.
Richard P.
4 out of 5
5/10/2026
Well satisfied with work done and time it took. Very professional and I would not hesitate to take my truck back to this shop if ever needed in the future
Donald K.
5 out of 5
5/9/2026
Fine very good service great people
Charlesey C.
5 out of 5
5/8/2026
Fast, friendly and professional.
Carl G.
4 out of 5
5/8/2026
Finished sooner than I thought!
Joel G.
5 out of 5
5/8/2026
Excellent service
Lewis S.
5 out of 5
5/8/2026
Very courteous and helpful. Thanks
Rebecca R.
5 out of 5
5/8/2026
Luis is a very nice man. I wish there were more people like him. He actually cares.
Nathan V.
5 out of 5
5/7/2026
Luis is always professional

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