The only problem was that it took almost an hour to replace 1 tire.
Thank you for taking care of my vehicle. Johnny did a great job keeping me informed of service. He deserves a raise ????
Ford of Dalton has been doing the service on my truck for the last several times. Luis and staff is always so easy to deal with, providing top notch customer service and vehicle service. Lets me know if there’s anything going on and the best way to address it.
Always had excellent service from Luis! Great asset to your team.
Noah handled everything like a professional.
Johnny did a very good (and quite professional) job taking care of my vehicle issue.
I brought my expedition in for a warranty recall/bulletin repair regarding the paint/trim on the doors. I also expressed my concerns regarding a smaller piece of trim on the windows which appeared to be loosing paint as well as specks on the rear hatch that seem to be imbedded in the clearcoat. I questioned if these could be warranty released as my mileage was closing in to 35k so I would appreciate it being inspected and notated on my account. I felt these concerns were not addressed when I picked up my vehicle and inquired about the determination for those other issues. I was told to just call Ford customer service instead. I did call Ford customer service but after 45+ minutes and speaking with three different representatives I got no help.
Parts took awhile but service was great
I’ve known this fellow quite sometime,& he is the type of person, that would help you in any situation. He has proven himself, so many times, that he is a nice,& trustworthy,& he didn’t have to. I just feel like I can trust him,& he’s always has. He’s got that within himself. GREAT GUY!!
Helpful, friendly attendant.
Great service. Keep it up!!!
Luis is such a great guy. So kind, respectful and thoughtful.
Thank you Luis.
Phyllis C
Alex did a great job communicating what to expect from start to finish. And then he provided updates throughout the work being completed! Another job well done Ford of Dalton!!!
Jarvis always makes me feel welcomed. I live an hour from the dealership . He is one of the reasons I get my vehicles serviced at ford of Dalton.
Luis always does a great job taking care of customers. I appreciate his desire to help customers.
Johnny was a pleasure to work with.
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