Very quick, nice to work with.
Tech was informative and courteous, no issues on timing or service.
He was fast and on time. Perfect job, well done. Excellent member of your team.
Thank you for a good job.
Hunter was pleasant. He did a grear service on my maverick. Thank you as always to Ford of Dalton.
I’m completely satisfied with the service I receive and from Luis. He keeps me informed every step of the way
Luis is the best! Always takes care of me. Very friendly & respectful.
I was completely satisfied with my service experience with Ford of Dalton and Noah Newman.
Luis always goes above and beyond. Great employee and great service!
I wouldn't go anywhere else for my vehicle service!
During the time our vehicle was at the location each interaction with Omar was disappointing. He had a poor attitude and assured me that due to the size of the vehicle it would be sitting a long time before it can be serviced. After diagnosing the issue he told me I was unable to drive the vehicle. He reaffirmed that it was unsafe due to the oil leak the vehicle had. According to FMCSA guidelines the “leak” does not qualify as a leak significant enough for a vehicle to be placed out of service. He then requested my manager to pay him “a little more money” and they could service my vehicle quicker. It was a very unprofessional experience and Cox Fleet (Cox Automotive) will not be using this location for any services going forward as a result of the above experience.
Jarvis and all his guys in the Quick Lane are fantastic. Always friendly, always professional, always Quick. Recommend him and the quick lane crew to anyone looking for great service without the typical dealer upscale drama. If they recommend something it’s because your vehicle needs and and will take time to show you and walk you through the services recommended.
Omar did a great job communicating with me with the updates on my service request for my truck. His and the service technician’s honesty is exceptional and will make me to continue to trust them for my service work.
Exceptional service - thank you!
Prompt , courteous and knowledgeable are qualities that insure a satisfactory experience. Thank you!
Jarvis was great, so helpful and knowledgeable!
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