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Real Reviews From Verified Customers

Service Center Review Summary

5 star 252 reviews 54%
4 star 86 reviews 18%
3 star 9 reviews 2%
2 star 71 reviews 15%
1 star 53 reviews 11%
Review Us
Myles A.
4 out of 5
6/11/2026
Tony Perez is amazing!!! Reward that guy on top of his checks and commission. I prayed for God ro bless him 100 fold and may he continue being one of if not, the greatest employee y'all have there at downey Hyundai.
Anna R.
5 out of 5
6/11/2026
Christine was very helpful.
Benjamin M.
2 out of 5
6/11/2026
Last service , they washed my car and gave me a uber back home. Today , they no longer provide a ride back home and returned my car as I turned it in. I was expecting at least a quick wash. I guess they no longer wash cars also.
Melina S.
5 out of 5
6/10/2026
Tony had amazing customer service! Much appreciated!
Cynthia M.
5 out of 5
6/10/2026
Was very professional.
Joseph M.
5 out of 5
6/10/2026
Great and speedy service; totally appreciated!
Audrey R.
5 out of 5
6/10/2026
Mario is one of the best ! So happy with his honesty and customer service is top tier
Jeanette H.
5 out of 5
6/10/2026
She did a great job. Thank you
Richard R.
5 out of 5
6/9/2026
Chris is great
Nicole N.
5 out of 5
6/9/2026
I received a scan on my car. Thanks. I was satisfied. Thank you
Paramjit R.
5 out of 5
6/9/2026
Thank you. Very happy with service
Analydia F.
1 out of 5
6/9/2026
I had also asked to have my front lights checked because I believed one was out and needed to be replaced. I forgot to check it that same day but checked it the next day and it was out and was not replaced. Now I am going to have to make another appointment to take my car back for the fog light.
Younjung L.
4 out of 5
6/8/2026
I’m satisfied with the service overall. However, the lounge at the Downey location is too small. There often isn’t enough seating available for customers who are waiting on weekend
Cynthia J.
4 out of 5
6/8/2026
Tony was great. However, I did not appreciate the barrage of texts and phone calls to appraise my car. I was not happy with my car shopping experience at your facility but love your service dept.
Hongzhi Y.
5 out of 5
6/7/2026
Good customer experience, friendly and professional
Emmanuel P.
5 out of 5
6/7/2026
Quick and good service
Tori H.
4 out of 5
6/6/2026
I worked with Cindy. I do not know Mayra Gomez.
Basil H.
4 out of 5
6/6/2026
Alek is excellent. He communicated clearly when my vehicle would be ready and delivered on his promise. He is awesome.
Deborah H.
4 out of 5
6/6/2026
Noted from satisfied customer.
Asuncion W.
5 out of 5
6/5/2026
Great customer service Downey Hyundai. Aside from Tony, the rest of the staffs are friendly specially Kenny, who showed me different models of Hyundai while waiting for my vehicle. Thank you everyone.

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