Quedé muy conforme con el trabajo que le realizaron a mi vehículo y criastian me explicó bien el procedimiento que le hizieron y lo que ocupa hacer muchas gracias ☺️ por su trabajo ☺️
All is good. Everyone was very friendly.
Monica was friendly, helpful and professional. I had no problem with her at all.I was not satisfied with the amount of time I had to wait with an appointment.
I took my car earlier than my appointment time and Tony got the recall done in a timely matter
Le dije que sólo cambio dé aceite qué estába a $39.99 y ella ordenó él dé $89.99 y éso me molestó mucho
Alek's was really kind and professional.
I did not get my complimentary car wash that I always get and the lady looked frustrated She did not give any good vibes the guy next to her was more cheerful I felt uncomfortable that I forgot to ask some questions about my car and on top off everything I waited 5hrs for my car. Even after my car was ready she did not give me a rundown off what was done to my car she just said sign here and called out for my car.
Mario was great. Personable and helpful. However, The new transmission is already acting up. Also, the seatbelt safety recall was not addressed. Mario said it didn’t appear to be a safety issue and to bring the car back when we can, however, further research online says, namely information from the NHTSA says otherwise. Finally, in addition to the car being not getting a wash after a transmission replacement (really not that big of a deal) we found a dirty tech shirt in the backseat. Your tech Kevin left it behind. Again, not a big deal, and certainly wouldn’t reprimand him for such an insignificant oversight, but it just didn’t seem all that professional coming from a dealership. Overall, your dealership was FAR better than Cardinale Way.
Tony was so helpful
Explained us all the details very clearly
Very important, he is fluent in Spanish and English
Very professional
Came home and noticed my license plate bent. Overall good service.
Issue was fixed in a timely manner. Christine and the rest of the staff were great.
Very professional and knowledgeable. And very helpful.
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