Alek was very professional and nice. He let me know the progress of my vehicle, and ordered the necessary parts for my future repair.
Christine was very helpful. My ca e re easy before the scheduled date.
I’ve dealt with dealers before, and by far, this new car purchase has been the most frustrating experience. The customer service I’ve received has given me such a negative perspective of the quality work this dealer claims to perform.
She provided great customer service and lmk more time would be needed to finish my car. I just wish the wait time was a bit shorter than the 3+ hours.
Emergency key still on order even though my car was there for a week for the body damage and recall. I am very satisfied with the work done it just seems like there’s a lack of communication between the service managers and the advisors. I have to come back again for when the key finally comes in.
I never received my multi point inspection after the service was completed.
I brought in my car at ~10am. My appointment is at 11:30am. My car was not done until after 2pm for an oil change and tire rotation! Worst service experience ever.
Tony Perez was really helpful.
Jose was the best. He were ne up fast and courteous. Congratulations on your baby Jose. Thank you for getting me in and out to get home y
To my baby.
I've always been treated with kindness and respect. Those that help me are professional and efficient. I've been a customer now for twelve years and so happy I chose Hyundai
Best service ever, thank you!
Thanks for the First Class Experience
After 4 hours for service on my 2024 Hyundai Sonata, my car was ready but folks that arrived after me were getting checked out ahead of me.
Downey Hyundai is the best! Thank you all!
Monica was super helpful with all that I asked of her!
Tony Perez was friendly, communicated vehicle knowledge easily, and assisted me to get the car service the 2023 Sante Fe Hybrid needed. Excellent service
My car wasn’t washed before it was returned to me.
Very quick response from the service department. Keep doing a great job.
Tony was good on his service. Gave recommendations, no persistency on anything. Made the service enjoyable. Hope his services continue to be great for other customers like mine.
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